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Real Reviews From Verified Customers

Service Center Review Summary

5 star 962 reviews 67%
4 star 341 reviews 24%
3 star 57 reviews 4%
2 star 27 reviews 2%
1 star 47 reviews 3%
Review Us
Mary N.
5 out of 5
3/12/2022
Sarah and Dave were welcoming, thorough and it was completed in a timely manner…
Cristina B.
5 out of 5
3/10/2022
David Funk is an awesome employee. He is the best!
Merrill .
5 out of 5
3/3/2022
Great job
Jill S.
4 out of 5
3/3/2022
Very accommodating. Had my vehicle serviced and delivered faster than expected. I appreciate the pick-up and delivery at my place of employment. This is usually why I choose the dealership as opposed to a private mechanic or chain. I understand I will pay a little more for the convenience. However, I did choose an oil change package that was to include a car wash, which I did not get. In the past, I was also told my car would be vacuumed, and it was not. These are small things, but nice perks when you get your car serviced. Granted, I did get my car sooner than expected, so I guess the car wash could not be done. Overall, very satisfied.
Glenda R.
5 out of 5
3/3/2022
Dave and the service department is great!
Adam B.
5 out of 5
2/26/2022
David is very studious and pleasant to work with.
Nicole G.
1 out of 5
2/24/2022
This is the second time we have gotten this vehicle back after being serviced and the remote start has not been working. Both times they left a wire unhooked. We live about an hour away, and driving back the day after an oil change to get this taken care of is very inconvenient for us. Nobody apologized or acknowledged that they caused us such a hassle.
Randy W.
5 out of 5
2/23/2022
Both employees were very nice!
Bev W.
3 out of 5
2/23/2022
I got in right away for an oil change and tire check. A dirty air filter was noted & changed. I was on my in about an hour & well informed about my vehicle! Great service!
Alex H.
5 out of 5
2/22/2022
David was helpful, knowledgeable and very professional.
Lawrence N.
5 out of 5
2/22/2022
I appreciated getting same day prompt service!
Tina H.
4 out of 5
2/11/2022
He explained what was gonna happen and what needed to be done and suggested a couple of things
Sharon B.
5 out of 5
2/9/2022
Was happy with the service.
Dana F.
4 out of 5
2/5/2022
Everyone was courteous and helpful. Hosmer Honda appears to be a fun place to work. We have owned three Honda Pilots, they have all met our needs and desires. Our one complaint with all of our Pilots is floor heat for driver and passenger. Honda Engineering needs to take a closer look at delivering warm air faster. If they drive their own product they are not doing so in the winter nor in the Midwest where -20 below is not uncommon!
Michael L.
5 out of 5
2/5/2022
David provided imediate attention and efficiently provided the recall adjustments needed for our Ridgeline. Couldn’t have asked for more. Appreciated the gracious welcome from the office manager as well who welcomed us to our early. Morning appointment.
Dave H.
5 out of 5
2/3/2022
Very helpful.
Robert W.
5 out of 5
1/25/2022
David was very courteous and helpful, and work was performed timely.
Eric B.
5 out of 5
1/22/2022
Great service!
Glenda R.
5 out of 5
1/19/2022
Very professional yet friendly !! and explained everything ... Thanks Dave !
Ann H.
5 out of 5
1/18/2022
He was friendly and professional.

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