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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1501 reviews 67%
4 star 510 reviews 23%
3 star 66 reviews 3%
2 star 76 reviews 3%
1 star 80 reviews 4%
Review Us
Mary E.
5 out of 5
11/23/2017
He's a great svc rep, as are your other svc reps. Your sales & service are the best I have ever seen. Great job Hosmer Toyota!
Chuck S.
5 out of 5
11/23/2017
Listened to my questions about the car and answered them with knowledge and Professionally. He kept in touch by messaging and phone. He worked out the authentication for my VSA. Happy with his and mechanics work.
Kim P.
5 out of 5
11/22/2017
Adam always treats us fairly and with great service communication. He is a definite asset to your team and the reason we continue to use Hosmer Toyota service department.
Adam F.
5 out of 5
11/18/2017
Adam got everything taken care of with my vehicle and in record time! Working with Adam Nalan is always makes for a pleasant visit to Toyota’s service department. He is friendly and knowledgeable. Thanks Adam!
Roger K.
5 out of 5
11/18/2017
Thanks for the very prompt service.
Sarah E.
4 out of 5
11/17/2017
I have never been disappointed with service I have received. Always propmpyltvand courteous.
Patricia L.
5 out of 5
11/16/2017
Adam is professional, prompt and great to work with. Definately an asset to your company.
Tim H.
5 out of 5
11/16/2017
Adam and his associates, including mechanics did an exceptional job handling the situation. In the past, management did a very poor job dealing with situations. The management called me by name and was very courteous. This is changing my opinion on Hosmer Toyota and I will recommend them to all my friends. Thanks Tim H
Paula H.
5 out of 5
11/15/2017
Good job
Randall M.
5 out of 5
11/11/2017
Wade and Hosmer have always been awesome!
Elaine J.
5 out of 5
11/11/2017
Everyone was very polite, encouraging and easy to discuss things with. We really appreciated the popcorn and coffee while we waited.
Cole M.
4 out of 5
11/11/2017
Nathan helped me out when I brought my car in today to get the oil changed and the tires rotated. I asked him to quote me on a set of four new tires. After the service techs finished my car he followed up with me on the service and explained to me my options as far as new tires. He didn’t pressure me into buying anything and didn’t make me feel like I wasn’t a valued customer. I will keep coming to Hosmer to have work done on my car because of the excellent customer service. Thanks!
Janice C.
5 out of 5
11/11/2017
Thank you!
Jerry M.
5 out of 5
11/10/2017
Adam polite informative and helpful
Mike C.
5 out of 5
11/9/2017
Thank u much
Mariano H.
5 out of 5
11/9/2017
You guys did a great job. I’ll make sure to come again.
Carrol K.
3 out of 5
11/8/2017
Service was great . While the auxiliary input issue has not been resolved, we believe a fix will be possible when the car comes back in later this week.
John G.
4 out of 5
11/7/2017
I was well prepared for the 90 thousand mile maintenance appointment. I hope to get many miles on this Prius.
Mark R.
1 out of 5
11/3/2017
Service was good as usual, but the one thing I noticed after reviewing the bill after getting home was the bill didn't reflect the coupons that were in the drop envelope with the key. I will be back though as you do good work every time. Thanks.
Eugene M.
5 out of 5
11/2/2017
Always great service and pleasant staff.

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