Mike **** went above and beyond his job to make sure my car and service was completely cared for. I cannot thank him enough.
Great place to have a service done
My work order was performed on another vehicle. Needless to say when I returned on my bicycle my truck was not done. I was also hoping to have my truck washed as was started on the coupon that was sent to my email. None the less I accomplished several errands on my bicycle in the mean time.
Everything went great. I am very satisfied with the job.
Thank you!
Service advisor was a **** the entire time I was there. He knew I had 70 montes to get my truck back from your "express" oil change. I was late to pick up my daughter and that's not cool. When I told him my truck was done and the paperwork was handed to his office, he told me that he had t received it yet in a rude tone and that is unacceptable. He basically told me it wasn't ready yet when in fact I watched the truck being parked and the papers put on his desk. When I went to finally go home, after waiting and waiting, someone from the service dept parked a customers vehicle behind mine which was in a marked space outside of sales, and they couldn't find the keys to move it for 10 - 15 minutes. I will never service either of my Dodge vehicles here ever again
I was not informed of the length of time my service was to take. My assumption was way off. I should have asked but they could have included that info when they knew I was going to wait.
Polite responsive repairs done right the first time
Justin took good care. After a prior experience at DCH I was never going back. Justin brought me back as a customer.
My car did not get fixed I let them know and they have not called meback
Service advisor was awesome !
My experience was sub-par to say the very least and was enough of a negative experience to make me question returning to your dealership. I welcome the opportunity to speak with your general manager.
No issues great service like the shuttle home and back.
The maintenance plan I paid for is not accurately displayed on the service manager's screen. I have to bring a print out from Chrysler to get anything more than a basic oil change.
Justin, listened to my concerns, took care of everything and had my car back to me 2 hours before promised time. The dealership and Justin my advisor are the best. Thank you to both of them.
my experience with jordan alright kinda guy knowledgeable helpful and understanding about financial situation jordan thank you d_c_h is lucky to have you on their team
Great guy and very knowledgeable about his work. Great job!!
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![Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.](https://www.autorepair-review.com/images/groups/626/800x800/vJ6gObj4fxcK1uEC2GvD.jpg "Friendly faces and experienced staff members at DCH Chrysler Jeep Temecula, in Temecula [,state], are always here to assist you with your service repair needs.")
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