Gosch Hyundai Auto Repair Service Center

Service manager was professional and treated me respectfully.

Jerod as always did a great job of taking care of our needs

Excellent first service experience with GOScH Hyundai- have found my trusted local 'guy'. GS

Service staff was very helpful this morning.

Always satisfied with Gosch service!

felt well cared for.

Great job as always.

Your customer service is the worse that I ever experience. The service writer was great. If you would like to call me please do my # is ****-****-xxxx my name is Ted l would like to hear back.

Jarrod is the best, kind, considerate,and oh so patient.Also Amanda is very sweet and kind...Both are excellent employees. Sincerely, toni p

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Keep greeting the customers as soon as they walk in the door. Even if you're not able to get to them at that time greeting them makes a big difference. You have done so in the past and you did today thank you

Staff is very accommodating even when there are delays. Appreciate the accommodation.

When I arrived for my 8:00 am appointment for a standard service, I was informed that it would be an hour to an hour to an hour and twenty minutes. I was okay with this not knowing the current work load or the earlier schedulings. After about 45 minutes, i opted to strech my legs and get some fresh air. I walked out of the waiting area and saw my vehicle parked in the out-bound lane of the service area. After waiting another 25 minutes, and witnessing a service tech start and move my car no more than five feet forward, I went into the service kiosk, asked if my car was done. The service writer, not the one that helped me origanaly, relized the problem, comped the service, and made me a not unhappy customer. My question is this, is it common practice to make customers wait when their vehicle service is complete? The first time it happened, it was a communication error. That time I saw it was busy, and my car got lost in the shuffle. But twice, and my vehicle was moved for no reason! I've been a long time customer with Gosch Hyundai, but if this happens again, i will rethink where I'll have my vehiles serviced and possibly purchased. Thank you for taking this into consideration. WADE H

Courtesy

We were early to the appointment and no problem, they took us right in. Jerrod was very curtious to us and performed the service needed on the car as well as washing it , and all on time. They did a great job!????

service was very good, omar the service tech was excellent.

A great job and well done... Omar is an outstanding young man who is so polite and efficient and everything about his appearance is 100%...He did a splendid job in every facet. Thank-you....A job well done...Dean L. Armstrong

Guy Forster is a very courteous and professional service advisor

Thank you

Car wash was down but otherwise good, timely service.