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Real Reviews From Verified Customers

Service Center Review Summary

5 star 951 reviews 71%
4 star 306 reviews 23%
3 star 45 reviews 3%
2 star 19 reviews 1%
1 star 24 reviews 2%
Review Us
KIMBERLY C.
4 out of 5
3/1/2017
Guy provided excellent customer service, he was very informative with exactly what needed to be done, what action they were taking and how long it would take.
Michael T.
5 out of 5
3/1/2017
Excellent customer service. Very good personality
Edward T.
5 out of 5
2/26/2017
Good customer service skills. Very personable.
CHARLES M.
5 out of 5
2/26/2017
Thank you Omar for your positive relations and customer service. This was the second time I have worked with you. Omar was able to manage the service to my car in respectable time! Thank you very much!
JOHNATHON M.
5 out of 5
2/25/2017
Great service, thank you.
JOHN P.
3 out of 5
2/25/2017
They could not find the short though we had no problem setting it off a couple of hours later
JOEL E.
5 out of 5
2/25/2017
They were really fast and friendly
Lauren J.
5 out of 5
2/24/2017
Steve was amazing, helped me through a warranty discrepancy. Then continued to help me through my cars problem I presented him. We have some work to do to completely get rid of the problem but Steve took care of me every step of the way and explained things in terms I could understand. Thank you Hemet hyundai, I will be back to continue my repairs to get my 2012 Accent in tip top shape again.
Becky T.
5 out of 5
2/24/2017
Guy is great to work with. Caring and competent
MELANIE C.
5 out of 5
2/24/2017
I came in today for the first time and I was helped by Guy Foster. I have not had such great service and such a wonderful experience than I had today at Gosch.. I am so thankful to guy and the rest of the staff in the service department. Thank you for all work and mostly your honesty! I will be recommending gosch Hyundai to family and friends...
Donald W.
5 out of 5
2/23/2017
Guy did a great job and the car runs well now. Thanks Guy
MILT C.
5 out of 5
2/23/2017
Great job fast and well done
kathy C.
4 out of 5
2/22/2017
Omar was very nice and helpful. All of your staff was very nice and polite and professional. My car was done and ready to go when they said it would be. Will be back in the future.
SHARON M.
5 out of 5
2/22/2017
Guy Foster provided excellent service !
Raymond A.
5 out of 5
2/21/2017
Very knowledgeable, professional, listens and tries his best to accommodate special requests. He is commitmented to keeping his word.
JAMES T.
4 out of 5
2/21/2017
First off Mr. Foster is an easy gentleman to deal with. I do have a complaint as to feeling forced to do this survey. I do not agree with the whole must give 5 stars as his job requires it. I would give him 5 stars without feeling forced to do this survey as he did an excellent job. I think your whole survey thing is unnessary and you shouldn't make anyone feel like they must complete it or someone's job is on the line. I bought my car for you, and I am using your services, that alone should mean I like your staff. These surveys (because I have had to fill out multiple) are making me feel like I do not want to use your services anymore. Nothing to do with your staff is making me rethink who I will go to. It's solely this survey process.
JULIE M.
4 out of 5
2/21/2017
Guy was exceptionally thoughtful and helpful. Excellent customer service! ????
LISA T.
5 out of 5
2/19/2017
Again, the person that checked me in and worked on my car was very professional and welcoming. I am very impressed with the services provided at Gosch Hyundai.
CONNIE D.
5 out of 5
2/19/2017
Very friendly, funny and fast. Great service. Thank you!
David G.
5 out of 5
2/19/2017
Guy is always the best Rep you have.

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