4 hours for an oil change. It’s crazy. I got tricked into paying in advance for oil change so I’m stuck going to get an oil changed at Gardena Honda but every time it’s 2-3 hours but 4 hours it’s just too much. Not interested in getting a phone call to try to make me change my mind
My service is always excellent with Art he a wonderful person always nice helpful and friendly and understanding, he’s a great guy
I had an 8:00am appointment for an oil change and waited in the arrival line to be checked in for 40 minutes. Then, I waited for 3 hours for an oil and filter change. It doesn’t make any sense for me to wait in line when I took the time to schedule an appointment. There needs to be an appointment line to acknowledge us and be prepared to work on our cars at that time.
JAIRO BAEZ IS THE BEST ADVISOR. HE MAKES YOU FEEL VERY COMFORTABLE AT THE HONDA DEARLERSHIP. HES THE BEST.
Super good service fast abd good
Really great service this time thanks to Jairo.
Mr. Barca was very helpful and professional.
Benny provided GREAT CUSTOMER service! He was kind enough to stay and explain to me everything I needed to know about my situation.
Jairo is great at being a direct, organized, and timely overall. He provides suggestions and even updates as well. No one does it like him. I appreciate his work ethic and kindness.
Great experience with Christian as always. He delivers great service and always lets me know what services I’m due for.
Satisfied in everything he helped out on..friendly and helpful
Benny is honest about what repairs are needed
Hyra was a really professional person. He got my car in and got it out fast. I will definitely bring my car back gave me the greatest customer service.I will definitely bring my other cars here
Overall, I am very dissatisfied with the service provided by Valerie. I did not receive proactive updates regarding the status of my vehicle and had to repeatedly attempt to reach Valerie without receiving responses or timely call-backs. I was originally told my vehicle would be ready in approximately two days; however, it ultimately took around six days to be completed. The delay was attributed to missing or unprepared documentation, which should have been handled at the start of the process. This lack of communication and organization caused unnecessary inconvenience and extended the time I was without my vehicle. I expected more consistent communication and better coordination throughout the repair process.
Art was amazing at getting our car serviced from beginning to end. He helped us through the process of what needs to be done currently and advice on what should be done in the next visit. Really appreciated everything he has done and even helped guide us with where to process the bill as well. Thank you for everything!
Really nice service, definitely recommend and appreciate Alexis help and his honest service delivered with integrity. Thank you
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