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Real Reviews From Verified Customers

Service Center Review Summary

5 star 106 reviews 70%
4 star 30 reviews 20%
3 star 4 reviews 3%
2 star 7 reviews 5%
1 star 4 reviews 3%
Review Us
Kim L.
5 out of 5
4/9/2026
Megan is awesome and service is great!
Marcus W.
5 out of 5
4/8/2026
Chris is a fantastic service person Always friendly and follows through with everything in a timely manner.
Kimberly S.
4 out of 5
4/7/2026
It was the best service experience that I have ever had. I was told it would take 2 to 3 hours but it was done in 1 hour. I was not made to come back when I had arrived early for my appointment. They answered all my questions. The price was what I was told over the phone. I was not lied to just to get me in the door. Everyone was great, friendly and knowledgeable. Great customer service. Very clean waiting room.
Michelle P.
5 out of 5
4/3/2026
She is always so helpful. Above and beyond. With people like her I will always stick with Ford.
Pamela R.
4 out of 5
4/3/2026
Always can count on Terry's Ford to help me and my car with speed and care
Ron M.
5 out of 5
4/2/2026
THANK YOU!!! ????
Laura M.
5 out of 5
4/1/2026
Megan always provides excellent customer service.
John M.
5 out of 5
4/1/2026
Always prompt professional service.
Gerald K.
5 out of 5
3/31/2026
Staff was very professional.
Corine B.
5 out of 5
3/29/2026
Thank you!
Sandie M.
5 out of 5
3/29/2026
Megan is always professional and extremely knowledgeable and helpful. She goes over and beyond to make sure our vehicles are serviced in a timely manner. We continue to come to this dealership because of her excellent customer service to our family.
Kenneth V.
5 out of 5
3/28/2026
We were in a really bad situation. Glenda really did her best for us!
Jeffrey K.
5 out of 5
3/27/2026
Megan and Chris in the service department of Terry's Ford of peotone are great people!
Karl H.
5 out of 5
3/26/2026
Chris did an excellent job of explaining what needed to be done with my vehicle and handled the process perfectly
Jonathan P.
1 out of 5
3/25/2026
Your service tech didn’t put my oil cap back on. Now I have oil all over my engine. And they left a pair of pliers under my hood.
Jennifer N.
5 out of 5
3/25/2026
The Terry’s Ford team always goes above and beyond to care for their customers.
Patricia S.
5 out of 5
3/24/2026
Glenda is always very nice and helpful.
George S.
5 out of 5
3/24/2026
Good job
Charlene N.
3 out of 5
3/24/2026
Sent in survey card 10/10
John O.
5 out of 5
3/22/2026
I I Had an amazing experience with my service today !

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