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Real Reviews From Verified Customers

Service Center Review Summary

5 star 68 reviews 69%
4 star 22 reviews 22%
3 star 4 reviews 4%
2 star 4 reviews 4%
1 star 2 reviews 2%
Review Us
Kenneth V.
5 out of 5
3/28/2026
We were in a really bad situation. Glenda really did her best for us!
Jeffrey K.
5 out of 5
3/27/2026
Megan and Chris in the service department of Terry's Ford of peotone are great people!
Karl H.
5 out of 5
3/26/2026
Chris did an excellent job of explaining what needed to be done with my vehicle and handled the process perfectly
Jonathan P.
1 out of 5
3/25/2026
Your service tech didn’t put my oil cap back on. Now I have oil all over my engine. And they left a pair of pliers under my hood.
Jennifer N.
5 out of 5
3/25/2026
The Terry’s Ford team always goes above and beyond to care for their customers.
Patricia S.
5 out of 5
3/24/2026
Glenda is always very nice and helpful.
George S.
5 out of 5
3/24/2026
Good job
Charlene N.
3 out of 5
3/24/2026
Sent in survey card 10/10
John O.
5 out of 5
3/22/2026
I I Had an amazing experience with my service today !
James B.
5 out of 5
3/21/2026
Megan is knowledgeable and helpful
Jeffrey F.
5 out of 5
3/21/2026
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Steven S.
2 out of 5
3/19/2026
The service was fine, you sent me a 59 dollar service card and it includes the tire rotation.because my mother made the appointment over the phone and it was not presented at that time, I can't use it. It's 20 dollars off I won't use before April 4. You sent 4 emails reminding of the appointment but can't put coupons on a e-file so it's usable
Derrick L.
5 out of 5
3/18/2026
I appreciate the prompt customer service and support and being informed throughout the process, Chris was helpful and knowledgeable
Raymond G.
3 out of 5
3/17/2026
Okay, I will fill it out when it arrives.
Thomas B.
5 out of 5
3/16/2026
Fantastic service. I am completely satisfied with the fast and friendly service I received… Thank you very much.
David O.
4 out of 5
3/15/2026
I have always been treated very well by Megan. She is down to earth and understands things from a customer’s perspective. I have observed her interactions with other customers and she always treats them with the utmost respect and care. She is one in a million!
Michael S.
5 out of 5
3/14/2026
Chris is always on top of things and a pleasure to work with
Keith T.
2 out of 5
3/12/2026
Stop trying to cheat people.
James L.
4 out of 5
3/12/2026
Polite and curtious. Knowledgeable of what the issue may be. Then taking time to explain.
Richard S.
5 out of 5
3/11/2026
Megan is swell. I love bringing my vehicles to her for service.

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