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Real Reviews From Verified Customers

Service Center Review Summary

5 star 176 reviews 65%
4 star 62 reviews 23%
3 star 8 reviews 3%
2 star 13 reviews 5%
1 star 11 reviews 4%
Review Us
Davuid G.
5 out of 5
1/24/2026
Good popcorn!
Lisa B.
4 out of 5
1/24/2026
Although there was a miscommunication with the service needed it was quickly resolved. The team did everything they could repair out vehicle in a timely manner and came in under budget!
Delores W.
5 out of 5
1/24/2026
Excellent customer service pleased with Jaxon and Ethan !
Cheryl M.
4 out of 5
1/24/2026
I love the new automated contact system!
Marilyn T.
5 out of 5
1/22/2026
Ethan was very helpful.
Jeffrey O.
4 out of 5
1/22/2026
As always at Toyota of Somerset things went perfectly.
John M.
5 out of 5
1/22/2026
Ethan was great to work with and the team took great care of my Highlander.
William M.
4 out of 5
1/22/2026
Very good service and nice people however I noticed that Somerset Toyota has implemented the add on system i don't appreciate that. Check to see if i actually need each service
James S.
4 out of 5
1/22/2026
Everyone from the time I pulled the car in to paying the bill and leaving was very professional
Shirley D.
5 out of 5
1/22/2026
Thanks
Thomas S.
5 out of 5
1/20/2026
Polite helpful in the explanation and I'll return for service for sure.
Rich W.
4 out of 5
1/20/2026
Service was as expected-Top Drawer!
Paul F.
5 out of 5
1/20/2026
Excellent service and fast!
Janice D.
4 out of 5
1/20/2026
When I do decide to trade my 4 Runner, I’m sure I will buy another Toyota.
Michele A.
5 out of 5
1/20/2026
Efficient
East E.
5 out of 5
1/20/2026
Good service
Cherie E.
4 out of 5
1/17/2026
He followed directions to put the service sticker on the door jamb rather than on the windshield due to window tint. I appreciate people who follow directions. Car was clean and checkout was flawless. Thanks.
Vanessa F.
5 out of 5
1/16/2026
Ethan was very professional, helpful, and made my first time experience at your dealership a very positive experience.
Cheryl S.
5 out of 5
1/16/2026
I have used Toyota Of Somerset for all my service since I moved to Kentucky. I definitely will continue to take my vehicle to Toyota Of Somerset.
Kaye P.
4 out of 5
1/16/2026
Not interested im trading in

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