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Real Reviews From Verified Customers

Service Center Review Summary

5 star 176 reviews 65%
4 star 62 reviews 23%
3 star 8 reviews 3%
2 star 13 reviews 5%
1 star 11 reviews 4%
Review Us
Laura M.
1 out of 5
2/14/2026
Normally satisfied, but not today. Very slow, I also ordered 2 extra qts of oil was charged for them and they were not put in my car I had to come back and get them, and they didn't change my mileage sticker. Sorry to complain.
Rodney G.
5 out of 5
2/14/2026
I was very impressed with not only the speed of service. But the price as well! Toyota if Somerset never disappoints! Keep up the great work!
Jeffrey L.
4 out of 5
2/14/2026
My compliments to the staff at Somerset Toyota. Comfortable from buying there to the vehicle service. I answered no to trading in our toyota but may be interested in trading in a '24 Nissan Frontier for another Toyota, Ford Bronco or Bronco sport ??? Thanks again. We'll be back....
Myron L.
5 out of 5
2/14/2026
Great job as always
Kathy W.
5 out of 5
2/14/2026
All good
Kay F.
3 out of 5
2/14/2026
What happened to the check sheet?
Janice K.
5 out of 5
2/13/2026
very good
Scott S.
5 out of 5
2/13/2026
Nice young man!! Very helpful
Carl S.
5 out of 5
2/13/2026
Good
Shawn L.
4 out of 5
2/12/2026
T hanks Seth
Charles W.
4 out of 5
2/12/2026
Somerset toyota continues to provide excellent service on my truck. I'm very happy and impressed ☺️.
Teresa Y.
4 out of 5
2/12/2026
Bradley is awesome!
Merry P.
5 out of 5
2/12/2026
Always very helpful.
Bk M.
5 out of 5
2/12/2026
I've never had a bad experience at this location! Top-notch customer service!
Richard B.
5 out of 5
2/11/2026
Service was excellent! They were very helpful, provided good advice, and took care of my issues. Price was reasonable!
Kimberly L.
5 out of 5
2/11/2026
This is only my second visit to this service department. No complaints. Great job both visits!
Imogene K.
5 out of 5
2/11/2026
Good work and timely
Janet L.
5 out of 5
2/10/2026
Excellent service today
Arnold S.
2 out of 5
2/7/2026
The first time my car had a warranty and problem wasn't solved so now you want to charge service for same error...not happy. You knew I wanted it fixed first time while I had warranty to cover told them then reprogramming code hasn't worked Shame on them I had records showing I been there You can call me ****-****-xxxx I think toyota needs stand by the honor of fixing problem you figured out now could you not figure out first time I had it there ????
Jim E.
5 out of 5
2/7/2026
Work seems to be satisfactory and it was done in a timely manner. Thanks a bunch.

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