Service Center

Real Reviews From Verified Customers

Chinaar D.
5 out of 5
1/27/2026
Thanks for the great service. Was very effective and efficient in getting me my car back the same day
Dheeraj S.
4 out of 5
1/27/2026
Noah was very good with communication and kept me up to date at every step. He also secured me a loaner on short notice. Overall I was satisfied with the service.
David J.
4 out of 5
1/27/2026
Our GV60 did not take a charge on Monday, and even without an appointment, Noah welcomed us and immediately took the vehicle in for service. He kept us updated throughout the process and did everything he could to ensure the car was ready by Friday so my wife could use it over the weekend. Thank you for delivering truly first‑class service.
Greg W.
4 out of 5
1/25/2026
Very professional and knowledgeable. Genesis needs to open more places like San Jose California and even Gilroy. it’s quite a distance to have to take your car.
Ira S.
5 out of 5
1/24/2026
Great guy! Very easy to work with.
Parvin A.
5 out of 5
1/23/2026
Job was done in a timely manner.
Krishna M.
5 out of 5
1/21/2026
Great helpful yet professional attitude. Very good listening and explaining skills.
Bong C.
4 out of 5
1/21/2026
Previously, I had disappointing service experiences, but so far, I am very satisfied with the Mountain View Service Center. Noah took the time to explain everything clearly and kept me well-informed throughout the process. Because I needed to take my children to school and activities, a rental car was necessary and it was ready for me without any issues. Unlike my past experiences, I did not go days without updates or notice. Noah was efficient, communicative, and very pleasant to work with.
Patrick S.
5 out of 5
1/21/2026
Very pleased with my service. Very friendly and helpful.
Kara C.
5 out of 5
1/20/2026
Coming from Steven's Creek Genesis which closed, Mountain View was the only location to answer my calls and help me service my vehicle. Both George and Noah were proactive and followed up in a timely manner. Thank you.
Douglas P.
5 out of 5
1/17/2026
Thank you for the excellent service!
Jae P.
5 out of 5
1/17/2026
Mr Noah was so kind person and everything was easy to understandable
Rex M.
5 out of 5
1/17/2026
Noah was great
Philip L.
5 out of 5
1/16/2026
Noah did great - you could tell he has a lot to handle but he made sure to take the time to answer all my questions and treated me with a lot of respect. Thank you!
David L.
4 out of 5
1/16/2026
George and Noah were very helpful because the dealership that sold me the car abandoned me.stevens creek genesis sold me unnecessary extended warranty and warranty for alarm system. I will never buy another car there and I bought two there. You guys are much better and more helpful
Brion A.
5 out of 5
1/16/2026
Noah was fantastic. Personable, easy to be around, very clear about what was going to get done and when it would be finished, and super helpful in arranging transport. You should promote this young man. He’s a real talent.
Julien R.
5 out of 5
1/13/2026
Noah, was great to work with.
Johnson S.
4 out of 5
1/11/2026
Should consider hiring more people. Noah is wayyy overbooked
Satya S.
5 out of 5
1/11/2026
Noah was extremely helpful and communicated consistently with me. I was very happy with the service. Very professional person!!
Barbara W.
4 out of 5
1/9/2026
Noah was awesome He is a one man show and does it successfully

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