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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4338 reviews 67%
4 star 1359 reviews 21%
3 star 164 reviews 3%
2 star 351 reviews 5%
1 star 308 reviews 5%
Review Us
Rick W.
5 out of 5
12/21/2024
Nikolas is fantastic! He’s always respectful, courteous, and informative. A true professional. He’s a future GM for Lexus.
Karla B.
5 out of 5
12/21/2024
Handled all of my concerns in a professional way
Yolanda Q.
4 out of 5
12/20/2024
Nick is always great!
Kimberly B.
5 out of 5
12/20/2024
I absolutely love Lexus of Akron from sales to service!
Katie N.
4 out of 5
12/20/2024
The process was absolutely seamless. I was in and out in about 10 mins. The service department was a breeze and runs like a well oiled machine.
Ann W.
5 out of 5
12/20/2024
Thanks for the awesome services!
Kenneth W.
5 out of 5
12/19/2024
Good friendly efficient service. Thank you.
Richard M.
3 out of 5
12/19/2024
Service was fine. However, a courtesy call if the pick up or delivery is gonna be delayed would be appreciated.
Deborah C.
5 out of 5
12/19/2024
All was professionally handled. Thank you.
David B.
1 out of 5
12/19/2024
Very disappointed with Lexus of Akron not Rair but the dealer
Patricia S.
4 out of 5
12/18/2024
Josh is a wonderful service tech. and everyone has been good to me ever since I first leased my car and now have owned the same car, Thank you , Lexus !
Lynn J.
5 out of 5
12/18/2024
Zerryck was very personable and professional. My service was completed a few minutes early and I was on my way. Thank you!
Sandra S.
5 out of 5
12/18/2024
Ellie and technician did a great job explaining what was being done to vehicle. Very helpful
Mike B.
5 out of 5
12/18/2024
Very satisfied
John B.
3 out of 5
12/17/2024
Satisfied
Jose D.
5 out of 5
12/17/2024
Josh was unbeliavably helpful
Daniel S.
5 out of 5
12/17/2024
Makes everything so easy it keeps you informed and is so polite
Dean K.
5 out of 5
12/17/2024
Awesome
Julia N.
5 out of 5
12/17/2024
Everything was completed in a timely manner - appreciated all the updates
James H.
5 out of 5
12/15/2024
None

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