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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4336 reviews 67%
4 star 1359 reviews 21%
3 star 164 reviews 3%
2 star 351 reviews 5%
1 star 308 reviews 5%
Review Us
Rodney W.
5 out of 5
6/7/2025
Good service good people and very professional
Francisco A.
5 out of 5
6/6/2025
we appreciate the valet service.
Tiffany M.
5 out of 5
6/6/2025
The whole staff are always very kind and professional. Thanks for the great service and courtesy.
John 'Jack'.
5 out of 5
6/5/2025
As always, lexus Akron Canton does an excellent job on service and have the best customer relations ever
Marie B.
5 out of 5
6/5/2025
Very pleased!
Michael K.
2 out of 5
6/5/2025
Could not fix my issues but kind enough to rebate the coct
Adam B.
5 out of 5
6/4/2025
Satisfied
Thomas E.
5 out of 5
6/4/2025
Good service and price
Mohamad M.
4 out of 5
6/3/2025
They did not try to upsale me on items that are not needed. I like that.
Adena Z.
1 out of 5
6/3/2025
Was there for four hours told an hour and a half there was an issue in giving me the wrong car
Michae M.
5 out of 5
6/3/2025
Josh was excellent I had stayed away because of previous service advisor. He restored my confidence in Akron Canton Lexus.
Thomas B.
5 out of 5
6/3/2025
Josh is an outstanding service professional!
George V.
4 out of 5
6/2/2025
I/We love Lexus of Ak/Ca & always trust the service on my vintage/baby Lexus SC430. My grandkids are screaming for it but I’m not in the grave eyes!! Looking now for a four passenger sedan to replace our S350 Mercedes that our grandson totaled last December backing into a tree. Will be up to look to buy or lease. Wish us luck!!
Ronald S.
5 out of 5
6/2/2025
Green service and friendly people
Ronakkumar P.
5 out of 5
6/1/2025
Great service
Scott R.
5 out of 5
6/1/2025
Excellent job! Thanks Nikolas
Joseph M.
5 out of 5
6/1/2025
Nick and Chris and your entire service team are always excellent!
Richard B.
1 out of 5
6/1/2025
The bill doesn’t make any sense taxes and bill do not add up. I asked for $44 service and I got a $63 service and then the bill was how much was that $80.33
Michael M.
4 out of 5
5/31/2025
Very impressed - I love the positive attitude that your dealership exhibits.
Annette F.
5 out of 5
5/31/2025
Prompt and courteous.

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