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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4373 reviews 67%
4 star 1368 reviews 21%
3 star 166 reviews 3%
2 star 355 reviews 5%
1 star 311 reviews 5%
Review Us
Thomas S.
5 out of 5
7/30/2020
Great job as always. Thank you.
Albina S.
5 out of 5
7/30/2020
Service was finished in a timely manner. Thanks so much !!
Son T.
5 out of 5
7/30/2020
Scott is amazing as always
Conner W.
5 out of 5
7/30/2020
Excellent
Kathy M.
5 out of 5
7/30/2020
Scott was very kind from start to finish. He was considerate of my time and needs. The customer service was over the top at the Akron Lexus. I will definitely have my vehicle serviced in Akron. Much kinder than the Cleveland group. They put my confidence back in Lexus. It was a pleasant experience from start to finish.
Tim B.
5 out of 5
7/29/2020
Marty always offers wonderful service, and so does the rest of his team...Scott and Laura! The gentleman who checks my car in (I’m sorry, I don’t know his name) is so welcoming and friendly. It’s always an all-around great experience.
Nhan L.
3 out of 5
7/29/2020
Thankfully
Darlene I.
5 out of 5
7/29/2020
Services is always good! I really appreciate Lexus for treating their customers so good
Kurt P.
5 out of 5
7/28/2020
Very good experience
Pramod G.
5 out of 5
7/28/2020
Excellent service as all ways ! She is one of the best that I have talked with for the last ten years at lexus of Akron/canton for my this Lexus and one before this too. Absolutely no questions she takes care of the customers with respect and we as customers feel great to keep coming. Pk Gupta
Frank G.
4 out of 5
7/28/2020
We are more tha in pleased with how we are treated at your dealership
Dennis R.
5 out of 5
7/28/2020
Very good experience.
Joyce L.
5 out of 5
7/28/2020
Marty was kind, gracious, quick and very informative. I like dealing with professionals who are very knowledgeable about what their jobs! All in all, we are very pleased with Lexus and the people who work with/for your company Five Stars??????????
Thomas C.
5 out of 5
7/28/2020
Great job making me feel welcome.
Paula K.
4 out of 5
7/28/2020
Laura was excellent! She resolved the problem with my front brakes
Grace G.
5 out of 5
7/27/2020
Very courteous and helpful. They were also following protection guidelines.
Duwayne P.
4 out of 5
7/27/2020
Good job!!! Thanks for the discount! Appreciate it!!!
Bob K.
5 out of 5
7/27/2020
Everyone at Lexus treated us like a valued customer. So happy with your service!
Shannon B.
5 out of 5
7/27/2020
Always friendly and great service! Thank you!
Paul P.
4 out of 5
7/25/2020
Could not be happier with my experience!

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