Jon was very professional and took great care of me. Went over everything about my service and explained about my next scheduled visit. I have to say that he has been the best service rep yet. I will definitely request him for future visits. Great employee!
Excellent communication with customers. He takes care of detail. I look forward to his smile. He seems to enjoy his job. Remembers customers and that is a gift based on the volume of customers.
Thank you for all the excellent service, your time, and helping me out
Jon was helpful and very professional
Thanks for getting the sensor covered by my warranty!
I told the cost 287. I understand maybe that didn’t include tax and that’s fine. Next day 287 plus tax. My issue is I had a 50 dollar coupon and at the end of the day it was still 286. I asked for an explanation and the only thing he knew was the tax part. I was told by bill will show the breakdown. I feel like I didn’t have a coupon it would have been 287. I had 50 dollars off and it ends up being 286. That was sketchy to me and it breaks the trust.
I went on line to arrange an appointment for 60,000 miles service and the on line cost was about $500.00. It did not say the cost was not mention that this cost was not inclusive.
I end up have to pay over $750.00 which is about $250 over the quoted on line! This is deceiving to me! For a reputable company like Lexus, this should not happen. All costs should be clear there should be no hidden costs!
Excellent service and beautiful facility
Nick did a really good job. He was flexible for getting my services completed so quickly
Great job
I was completely satisfied with the service and I thank you for Mr Marty and I thank you for my valet everything was perfectly done and I appreciate you guys and the car wash that was a plus Lexus is great
Lexus of Akron Canton is a great place to do business, sales persons are very,very good people they listening well and they don’t push you. I will always do business with like, Lexus of Akron Canton.
I always appreciate the communication while you’re working on my car. Also the ease of paying and the valet service is great
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