Friendly professional service!
I have worked with Roger for many years now. He has never disappointed!! Absolutely the best!
Michael S. went the extra mile. He explained the repair plan and followed through. He checked in, kept costs within the initial estimate, and kept his promises.
Good communication, friendly advisor and efficient service
Jackson was the best service communicator I’ve had since I’ve been coming
To the dealership. The problem is that your communication process is flawed. Why do I need to be the one calling to see what’s going on with it? Why when Jackson is off one day, someone isn’t subbing in and being brought up to speed? The issue isn’t Jackson, it’s the fact that the whole department is awful at communication and I’ve seen that for the 2 years I’ve been coming.
Your Roger and your Service once again provided excellent service. A big thanks to them.
Mary Ann O’Connor
I have worked with Chris in the past and I should have just made sure to request him each time I returned. However, I had a not so great experience but after coming back to him, I will be back to right Toyota indefinitely and I refuse to get service done through anyone else.
The oil change was done in time. Everything looked good.
Thank you!
Derok Roach was very helpful when I brought my SUV in for service. He was cheerful and said to let him know if I needed anything else. My go to guy at Right Toyota is Derok Roach.
GREAT CUSTOMER SERVICE KRISTIAN IS SO HELPFUL, DAVID TALK TO ME ABOUT NEED OF MY CAR , THANK YOU
David is great. I always feel like he not only understands all of my service needs, he’s become a friend. Honest, friendly, and of course super knowledgeable - not just trying to sell me stuff I don’t need. I’ve also come to appreciate Micah Kiperman as “my” mechanic. I’m a hard to please customer (I’m an Engineer - what can I say. LOL), but his attention to detail, quality work, has developed a trust with me that’s hard to accomplish. Will always ask for David and Micah. Rick Bartman
Jackson was great to work with he worked with my schedule to get my repairs completed. 10/10
Thank you so much, Cody you were kind courteous and very professional. I appreciate all of your help, I feel like you went above and beyond!
Thank you!
Cynthia N
Really tough day. I think Michael may have been ill today. I checked in before 7:00 am. Didn’t hear from anyone for almost 3 1/2 hours. Eventually asked about status of my car, to be told that parts were ordered and they may arrive the next day. Unfortunate gap in communication.
Matt was great. Efficient and thourgh.
Excellent service, very friendly and FAST!
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