Brody was very personable and helpful. My dissatisfaction was regarding the service on my car. My fuel pump was replaced and not connected or placed back properly resulting in my fuel gage to stop functioning properly. I had to return to the dealership again the following Saturday to have the issue resolved which took away a day of my time because I was without my car and had to wait on it all day to be fixed. Again, not at all dissatisfied with Brody, just with having spent 2 Saturdays without my vehicle is frustrating when the service would’ve been checked correctly initially.
Keith was great and very attentive. Made sure we were in and out within a reasonable time even with us repairing a recall. He also explained some services that I am needed done and where to go (Fred Anderson Collision Center) Great attitude and will be looking forward to working with him in the future!
Preston was extremely helpful, kept me informed, and very fast.
I made multiple attempts to return the service writers phone call but wound up with a remote call center. There should be an on-site person to answer the phone.
Everything was great. The time quoted for the fix was spit on and Keith is one of the better advisors there. Keep him around.
Keith was very helpful. He said it would be done in about an hour and it was! Thank you!
Very quick service with polite staff
Excellent service from the advisor.
Keith Lubrano was very helpful in getting our car checked in, and keeping us updated on the service. Very professional. A good experience.
Keith was awesome. Best oil change experience I’ve ever had. Thank you!
Noah was so kind and professional!
Brian explained the potential issues that may arise in the next few months, not alarming, but reassuring that these were not immediate needs. He was very professional and also friendly. Definitely reassuring.
Matthew was great! He is very personable and efficient. He went over and beyond to meet my needs and offered to help in the future.
I was very pleased with the process of dropping off my car. Alexander Shepard was extremely nice, and very professional.
Mathew was awesome , great customer service and a great sense of humor.
Friendly service, explained everything thoroughly and was helpful
Noah Wilson did an outstanding job under difficult circumstances. He is an outstanding customer service recovery professional as well as an excellent customer service provider.
Matthew was great and communicated quickly and effectively. I was really impressed on the speed of service and everything that I asked for was answered and done immediately.
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