Friendly and professional
Fred Anderon Group is a class act. Thanks much.
Very kind and helpful. Felt very comfortable- spent time explaining what needed to be done based on the history of my car. Had patience with this 85 year old. So grateful for his graciousness. I left there actually feeling happy, which is unusual when leaving an auto service center. Thank you Mr. Gubitosa.
Nick was good. He was helpful. However,the price quoted for air conditioning work there was far too expensive. Had the work done elsewhere for less than half the price. This was, of course, not Nick's fault.
This was the best service experience I have ever had… period. Nick let me check in early - I had my appt time an hour early on my calendar; Nick offered a shuttle ride home, I already had transportation but I appreciates that he checked; I loved the video; Nick called and explained what I needed without any “sells pressure”; and he ensured I received my vehicle and was satisfied at the end if the service. I’ll continue to get service here.
In and out and no appointment.
Took my pilot in for a programming recall. Recall doc said it was a 20 min fix so I decided to wait. Made appt for 10:00 am. Took until 11:30 am.
Not a big deal as I am aware things get busy, but would have dropped it off of if I knew I would be waiting that long. Had I not had an appt, I wouldn’t question waiting an hour and a half. With an a pre-made appt to only do the reprogramming which was estimated to take 20 min, I thought it might take 45 min. It took twice that long.
I really appreciate that Cory went out of his way to try to diagnose the issue with my brand new car. He even followed up by email. Thanks!
Alejandro was great to work with
Eric was truly phenomenal. He ensured to keep me informed and was very professional and polite.
yes Noah did a very awesome job . He kept me informed of everything was was going on with my vehicle. He even let me know what i needed for my for my service and the most important thing that i needed to get . He was very polite .
Keith was excellent! Very helpful. Kept me informed the whole time.
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