Gene, was outstanding in helping me resolve an old problem, he listen, and took immediate action to resolve my issue, he has the uncanny ability of putting a person at ease, with his unique cars and compassion for customers. Gene did not just talk the talk , but he walked the walk. HoyFox Acura is blessed to have Gene on staff, I have complete confidence in his ability to resolve customer concerns and do it right the first time. Richard E Decatur III Customer.
Octavio is very helpful and explains everything in detail.
Octavio was professional and courteous. Satisfied with service provided.
Octavio Realzola exemplifies the highest quality of customer care in all things. He asks questions, offers options, and thinks outside the box for solutions.
My brakes didn’t get checked as requested, I was told by Jonathan that he would call me today (Monday- 3/3) to schedule a time to get my brakes checked and get a loaner vehicle and I never received a call to get scheduled.
Johnathan has gone above and beyond to provide exceptional service and service recommendations. Grateful for his professional customer service!
Very courteous and accommodating!
Outstanding. They did a very good job in a short period of time. Very personable and knowledgeable
Awesome, friendly, professional Service Coordinator. Thank you for getting me scheduled so last minute!
Octavio was very nice and professional, got me in and out of service quickly!
Jonathan did a great job overall, and also got me in and out quick.
Thank you
Octavio always provides first class treatment and service.
Awesome experience by the entire staff.
Thank you to Jonathan for all his help and excellent service.
Octavio was very courteous during my car evaluation. He also took the time to explain about every question and concern I had. Thank you Octavio
Octavio, is a great service associate. He managed to install a new battery in my Acura in half an hour, just as he promised.
It was quick, hassle free and a comfortable experience. He always makes sure to provide any information that may be beneficial to our future experiences.
Octavio was very friendly and gave great service. Our service was done quickly and the engine to our MDX was cleaned to our satisfaction.
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