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Real Reviews From Verified Customers

Service Center Review Summary

5 star 570 reviews 77%
4 star 116 reviews 16%
3 star 14 reviews 2%
2 star 19 reviews 3%
1 star 19 reviews 3%
Review Us
Anita G.
5 out of 5
8/12/2025
Great sevice
Patriot T.
5 out of 5
8/12/2025
I have been coming for years and from the first time till today, Octavio has been fantastic to work with. He is honest,courteous and professional. It is refreshing to see someone who actually cares not only about his job but the customers. Exemplary service; he has always provided. Looking forward to working with him on future visits.
Samantha C.
3 out of 5
8/12/2025
Amazing service . Fox Acura always carries the best customer service. They have th best team! Assisted with my questions and put me in a loaner while my vehicle was being serviced. Great customer service. Highly recommend Adrain Martinez. Best place in El Paso!
Edward R.
5 out of 5
8/10/2025
Very helpful and professional.
Jessica M.
5 out of 5
8/9/2025
Excellent service from Octavio
Ramiro Z.
4 out of 5
8/8/2025
Very courteous, and attentive. Listen to my concerns and was able to help
Nicole R.
5 out of 5
8/8/2025
Very friendly service and frequent updates had a great experience
Irma P.
4 out of 5
8/7/2025
Adrian was great. He quickly scheduled me a service cuz I told him I was having issues with my battery. They checked all the system to make sure it was just the battery. Excellent service by Adrian.
Martin D.
5 out of 5
8/7/2025
Communication was great helpful service
Elizabeth M.
3 out of 5
8/7/2025
Just wondering why the Acura was not driven up to me. I have to actually go look for it in the parking lot. Is this a new policy or just sloppy work.
Patricia T.
5 out of 5
8/7/2025
Excellent service throughout, thank you!
Michael M.
5 out of 5
8/5/2025
We love Octavio and the fine service provided by the Fox Acura team.
Amanda M.
5 out of 5
8/4/2025
Excellence customer service. Informative and approachable.
Timothy H.
4 out of 5
8/4/2025
Fast friendly service by all. Sales team was pushing the MDX in the show room. My 2021 RDX with only 9975 mile should last a while longer.
Arlene F.
5 out of 5
8/4/2025
Thank You
Gabriela M.
5 out of 5
8/3/2025
Mr. Martinez was very professional and attentive to my concerns. Services excellance!
Raymond Q.
5 out of 5
8/1/2025
Great service
Claudia C.
5 out of 5
8/1/2025
Thank you
Gloria C.
5 out of 5
7/30/2025
Good service.
Lorenzo M.
5 out of 5
7/30/2025
I was very satisfied excellent service excellent work very professional Octavio did a fantastic phenomenal job

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