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Real Reviews From Verified Customers

Service Center Review Summary

5 star 234 reviews 66%
4 star 76 reviews 21%
3 star 5 reviews 1%
2 star 24 reviews 7%
1 star 16 reviews 5%
Review Us
Dorthy C.
4 out of 5
6/21/2025
Trent was pleasant and professional. He was able to get me the infornatio
Juris M.
5 out of 5
6/20/2025
Excellent service. Thank you.
Joseph B.
5 out of 5
6/20/2025
Sure
Cecile B.
5 out of 5
6/16/2025
I was very pleased with the service and warm environment that was provided during my appointment
Carlos R.
5 out of 5
6/16/2025
Great service by Trent Rounds!
Mona B.
5 out of 5
6/15/2025
Bailey did awesome. He really made sure the issue was being worked on and fixed. I was very thankful. He had great customer service and great communication. Thank you.
Tyler T.
5 out of 5
6/14/2025
Bailey is always professional and reliable
Matias-Eugenio A.
5 out of 5
6/12/2025
Thank you Trent❤️????
Ellen V.
4 out of 5
6/12/2025
Trent is professional, due to police activity l was Late. Trent was very nice to me, even though I was late.
Gonzalo R.
5 out of 5
6/11/2025
Be glad to do a survey.Trent Rounds is very knowledgeable and have very good .
Roger R.
5 out of 5
6/6/2025
Great service, thanks.
Gavin T.
5 out of 5
6/5/2025
Thank you
Rosy N.
5 out of 5
6/5/2025
Car service was completed according to the time estimate provided. Thanks so much!
Chuck V.
5 out of 5
6/1/2025
Trent did a great job, above and beyond just regular good service and customer service and care; great guy ????
Mona B.
5 out of 5
6/1/2025
Did a great job. On time and professional.
Dawn S.
4 out of 5
6/1/2025
Will complete your request, asap
Sandy P.
4 out of 5
6/1/2025
I have been dealing with McKenna Volkswagen in Cerritos and they keep telling that nothing was wrong with my car took to Trent and he found the problem right way. Also I never received a loaner and cardinal Volkswagen and they provided one. I was very impressed with the service and also the dealership. Thank you so much for taking **** good care of me.
Benjamin G.
5 out of 5
5/31/2025
Great customer service!
Vickie C.
5 out of 5
5/31/2025
Excellent customer service!
Jonathan N.
5 out of 5
5/31/2025
Incredible customer service. Prompt responses and very good at communicating information.

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