He was very kind and quick to give me solutions to issues I presented. Thanks to Trent I received my car back with confidence and satisfaction knowing that I am safe and taken care of. My car was also returned very clean and in mint condition.
Trent was very nice and helpful and not pushy at all thank you so much .
Bailey did a great job keeping me updated on my vehicle. He was very pleasant and made my service experience 5 star!
Trent was attentive, courteous and friendly. Explained the process and made the experience seemless, simple and pleasant.
Trent went above and beyond to get my brake and transportation issues addressed. If I do decide to buy another Volkswagen it will be because of his wonderful service.
had a good experience. During the service, they encountered a problem while performing a software update. Unlike my last experience at another dealer—where it took almost a month and the issue still wasn’t fully resolved—this team was able to fix the problem in just one day.
I really appreciate their efficiency, professionalism, and technical expertise. It was a big relief to see the issue handled quickly and properly. Highly recommend this service team if you’re looking for reliable care for your VW!
Very cordial and showed much concern in answering questions; very patient.
Very satisfied with your service department and customer representative . I have been getting my VW service only at VW Service center.
Bailey did a fantastic job. He would update me with everything going on. The service was phenomenal. I got my car back same day just like he said. Overall it was a great experience I would keep bringing my car to them.
I am not sure where this at it was not leaking there before I took to you guys for the heater core when I got it back it was leaking
Trent provided excellent customer service.
Thanks
Darryl
Trent is very professional and I appreciate his responsiveness
Yes the service department was great. However, the loaner car that I received was horrible receive a vehicle window gas in there and it was not clean. It seemed that someone used it and had a bottle full of pee in there that they didn’t even realize I was in there until I started driving a vehicle and then when I woke up in the morning or Saturday to return the vehicle and pick up my vehicle it would not start however ever Trent and his team were amazing business since I want to jump the vehicle for me and then I went and got my car
Bailey always does a good job and he deserves 10 stars.
Trent was very helpful and communicated all the progress on my car in a timely manner. I especially appreciated that he was able to grab my car seat out of the car when the repair was going to take longer than originally expected.
The service to my company vehicle was completed at a moderate reasonable timeframe. The service representative Trent was friendly and helpful to assist in the process of getting the vehicle serviced.
I’ve always had the best care when visiting the dealership. Trent has the best customer service.
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