Bailey provided great service and kept me informed throughout the process. The price for services was a point of contention, since there was some possible rework. However, this is out of Bailey’s control. He did his best to work with me and reach an agreement, for which I appreciate very much.
Very professional service advisor. Great listening skills
Appreciated the good work on my vehicle with Trent's professional and courteous services.
Savanna was great, was driving out to Pasadena for service but I will be returning here from now on!
Bailey represents your dealership in the most professional manner, showing extreme patience during the repairs of my vehicle.
He deserves the highest recognition!
Thank you!
Trent was very helpful and did a good job. He got 10
Wasted time and money for the useless diagnosis
I truly appreciate you and your team for making it happen for me. Thank you so much for your help and dedication on my car.
Trent was attentive and professional. I was satisfied with his ability to take of me however when I picked up the car within 5 minutes of driving for home the low tire pressure warning light came on. 2 of my tires were at 39psi and 2 were at 35 causing the sensor to trip the alert. Per the door sticker the tires should be at 39, so once I filled the two tires back to 39 all was good. After paying an additional fee to have my tires rotated I would expect the air to actually be checked not just written on the paperwork that they were correct. That’s a tech issue not a service writer issue.
She kept me informed,on status of my vehicle.
Communication was great.
Like the new electronic system that provides details and opportunity to accept/decline suggested repairs ny the technician.
Great service Thank You Trent Rounds
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