A cordial greeting. As you can see, I'm a Toyota customer. I decided to become a loyal customer because I feel very comfortable with the brand, but the service was very poor, as was the customer service. They made me wait a long time past the scheduled time for my car maintenance appointment, and I didn't receive professional attention.
Excelente todo ha tiempo muchas gracias
Car is running good, and was done quickly.
Good and efficient
Justin tried to charge me for Cooling valve that is normally covered under warranty. Also rental car company that is on-site at Your Toyota dealership is trying to charge me for around $27.00 saying I drove to many miles. No one made me aware of limited milage.
Holaaa, quiero agradecer por el trabajo realizado en el servicio de mantenimiento de mi auto. Agradezco a Helmer Nava su trabajo muy profesional y amable. Siento especial respeto y apego a mi auto Toyota Corolla 2024, ha sido mi compañero de batalla durante ya casi un año. No tengo quejas sobre su desempeño y confiabilidad. Solo alguna sugerencia al fabricante llegada la ocasión. Espero que me acompañe durante mucho tiempo. Gracias!!!
Very courteous, very professional and made me feel like I wasn’t getting ripped off Toyota Las Vegas is really good. I might purchase my next vehicle there.
It took over 2 hours to service it even after getting the text about waiting 20 more minutes it took another hour almost as if they forgot about me not all of your customers live in town I live in pahrump 1 hour away and came straight after working 10 hr shift at 7:30 am it seems very Inconsiderate many people who got there after me left before me and I was there right after you opened on schedule at 7:30 am not a pleasant experience compared to my first time
Jovan was extremely helpful. I appreciate his willingness to go above and beyond to help me.
Quick and thorough, Max was great!
I really like dealing with Mike McDermott
I was frustrated that an issue I was having was not able to be duplicated by the tech, but I understood. My dissatisfaction is the result of no one going over any of the service results with me, and that after 3 separate attempts over the phone, twice leaving messages asking for a call back, trying to get answers, I was never contacted back. It seems as though as soon as my vehicle purchase was complete, the staff no longer valued me as a customer, at least on the service dept side.
Cesar was super nice and helpful.
Great staff, quick and reliable!!
I was not happy at all they kept putting me back a less than 90 min oil change took over 6 hours to complete and work I asked to be done was not when I came to pick up me car I had to send it back and wait longer, the only bright part of the day was my serviceman, Dan
Great job. Very well done.
Jovan is an amazing representative. Jovan is very knowledgeable, professional, and outstanding in all aspects of my service ! From explaining my car issues to getting all the information I need to know, Jovan does an excellent job making sure my car is safe, ready, and secure.
Thank u so Much Daniel Lou for always help me in getting the best care of taking care of my car needs..
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