The young lady that first talked to me did not speak clear English and was very inappropriately dressed. Juan was very hard to understand and missed spelled name and address on the work order. When finished and they brought my vehicle to me, I had to re-adjust the seat, mirrors, steering wheel and radio station. The steering wheel felt oily. There were hand prints on the side of my truck. The tires were not properly inflated. I hope I never have to return to your dealership. I called and asked for the Service Manager to call, but he has not.
Came in for 10k service and let them know about bumper clips on my camry bad from factory. This is a documented problem toyota has on these cars. They passed it up the chain and I haven't heard back
Un trato profecional,atento y respetuoso
Dan, Provided excellent service, his my go to guy!
Great job! But you guys need to improve the time frame of Service
if someone has an appointment you would think you’d take care of that customer in a timely manner and if for some reason there would be delays they should have at least the common courtesy to tell the customer it’s going to be over a 3 hr wait for an oil change
I learned something that day is to never go back to that dealership
Worst experience and bad job.
Great service and knowledgeable staff.
Gracias por su servicio bendiciones
Jesus was awesome. Attentive and professional and very friendly. Good communicator (called when the time estimate for the work was a little longer than he had estimated). He also worked well with the techs on a window issue.
Received call my vehicle was ready for pick up when I asked if I can speak with someone about my car cashier said walk to service ask anyone they i ask was short and said all we did rotation of tire I asked why did my care have service light said idk asked if all liquids were filled said I think so come back till car hits 10k
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