Excelent work, priffetiional staff, thank you to all
Your communication system needs work. If someone is off, there needs to be a msg stating that. Without out it, it appears you’re being ignored.
First off I received a text adding $130 to change my cabin filter. On the invoice it said approved by me. I changed the cabin filter last week so I had to call and have them put my new one back in. When the car was delivered to me the passenger side seat was laying all the way down and the contents of the glove box was in the seat. This seems to be a pattern at your facility. Last time I did service there both of my front seats were leaning back and the radio station was changed. It seems like they took their break in my car.
Excellent prompt service visit today. Thank you.
Service was great. I loved the recorded videos by the technician, amazing detailed description.
Francisco was polite and explained the benefits of continuing with extended service plan of which i did. Great service and awesome job explaining savings of paying for plan extension vs each service
Excellent customer service.
Chris was great! Thank you!
Vanessa did a great job and really made sure I was satisfied with my visit. I would be happy to conduct business with her again.
However l, once I received my vehicle back, for the first time ever, my check engine light came on within 5 miles of driving. I returned and the problem was taken care of, however it didn’t leave the best impression on me either.
Great service advisor experience, bad service experience.
Fransisco Diaz was very helpful - excellent
Eduardo was top-notch! I had to drive a long way and was stressed but he was a super nice guy. He knows the story about the dealership that’s 2 blocks from my house. If I am able, I will make the 50 minute drive to Whittier to service my car. Thank you!
Was provided with the necessary paper work done on the car. Venessa was very courtious
Kept me updated on car prograss.
Great customer service I really appreciate that
Joshua always provides the best service
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