Vanessa was very courteous and knowledgeable. I appreciate the quality customer service provided to myself and the other guests as well. Vanessa was able to seamlessly multitask between each person providing quick and efficient service without making us feel rushed.
Very satisfied with the results from the service department
I'm going to have to go back to have the sunroof of the SUV repaired again, since they left it worse than it was. I didn't hear any noise before, now they forgot to put something right because I only go over 50 mph and you can hear outside air coming in and it's very annoying. Personally, I hate that noise when it comes through cars, so I'm going to have to speak to the manager, possibly.
Thanks for taking care that the smog test on my car was done in a timely manner.
Fransisco did a great job!! Thank you for your help
Great service, Vanessa was attentive and very helpful. I will definitely continue to bring my truck to Whittier for future service
great service from agend Vanessa Gaspar 10 of 10 thank you.
Great customer service. Cesar is a very kind, thoughtful young man.
Fast, easy, and friendly service. Thank you!
The people were perfectly helpful even with my obvious questions. Super great people
The service was great. I appreciate the attentiveness and service received
The service rep was great. However my 4Runner has light scratches all over the front bumper like an air hose or something else was dragged across it. This was on the TRD satin black front valance so it can’t just be polished out. Also, there were drips of oil on the hood and fender. For an oil change over a $100 I would expect a little care with my vehicle. From now on I’ll take it somewhere else to get serviced.
Francisco was very professional, patient and so helpful. I had questions about pricing and he was upfront and honest and was also flexible in allowing me to check with my husband before making decisions about some of the recommended fixes. He was efficient and I appreciated his friendly demeanor!
I was impressed with the fast service thank you very much
Customer service was fine. Work on the car was not great. Brought my car in for routine maintenance (5K miles) and for 2 days immediately after my car was serviced, I smelled gasoline / burning oil. On my second day after the service, the car started smoking at the engine and oil leaked all over my driveway. Brought the car in for a second check and was told whoever did work on my car failed to put the cover on the oil tank, a simple check that should be done routinely. A very sloppy job. Staff was not apologetic about the mishap. No car wash with service. Will not be returning to Toyota of Whittier.
Everyone in the customer service department awesome the manager for customer service great dude to help me out a lot. Appreciate it Anthony who took care of me for my car awesome also
Was great working with Cesar
Every step I took was great. I appreciate the friendly staff and rapid response with my car service today.
Social