Service Center

Real Reviews From Verified Customers

Josephine B.
3 out of 5
7/26/2024
I have been coming to this location for many years. This was the first time I wasn’t able to schedule an appointment on my chosen day. The waiting rooms were very busy, which leads me to believe the dealership is crowding appointments together, perhaps to not be open for service on one or more days per week.
Lynette H.
1 out of 5
7/26/2024
They messed with the settings on my seat, moved stuff on my passenger seat to the floor caving in my lunch bucket top. It would be nice if they could put everything back how they found it. This isn’t the first time.
Mike L.
5 out of 5
7/26/2024
Very professional individuals to work with.
Quinn W.
4 out of 5
7/26/2024
Jack is fantastic to work with.
Connie L.
5 out of 5
7/25/2024
Gavin is knowledgeable and courteous. I always recommend Marquart for Sales and Service.
Larry E.
4 out of 5
7/25/2024
He could have been friendlier. Made no comments. Didn’t talk any. Didn’t say welcome or have a good day. Just walked away.
Nash V.
5 out of 5
7/25/2024
Thank you
Helen V.
1 out of 5
7/25/2024
I'm accustomed to excellent service at markquart. This experience did not live up to that expectation. I had called to arrange for a replacement key fob. During that call, it was suggested to perform a recall repair at the same time. At the end of that call I talked with the parts department about ordering the key fob. When I arrived for the appointment the work order was for the recall. The key fob was not part of the order. After a time. It was verified that the fob was in stock and that work would be done. I left the dealership while the work was to be done. After some time I was informed that the parts for the recall were not in stock and only the fob would be done. It seems that coordination of this appointment did not go well.
Joe D.
1 out of 5
7/25/2024
Estimated at 94.50 cost me 122.47. I called in for cut and program key when I set up apmnt. I was quoted 94.50 on the phone
Alexa N.
4 out of 5
7/25/2024
Kaylee is an outstanding advisor. She shared the info from my cars inspection, explained everything, and offered ongoing assistance. At the same time I did not feel pressured into taking extra service.
Louise D.
5 out of 5
7/25/2024
Great job in getting us in and out on schedule.
Brenda H.
5 out of 5
7/25/2024
**** is always pleasant to work with and listens to my concerns regarding my vehicle.
Lania S.
2 out of 5
7/25/2024
When I have a 10am appointment and have to wait for two hours…..I am sorry I just don’t believe that is acceptable. **** and Kaylee are exceptionally nice people and do there best
John H.
5 out of 5
7/24/2024
Great staff. They are amazing to work with. I am so happy!!
Sue H.
5 out of 5
7/24/2024
Job well done!
Alexandria S.
5 out of 5
7/24/2024
Kaylee was super nice and made it very clear what would be done with my car.
Judy Z.
4 out of 5
7/24/2024
My appt wasn't in your system when I arrived, but you still completed the recall service in a timely manner. Thank you very much.
Jared M.
2 out of 5
7/24/2024
Communication was very poor. It would take me calling to get an update after over a week at a time. Parts were ordered wrong/not ordered. While waiting for parts my other concerns were not addressed causing another 2 weeks of my truck being in the shop. I was happy that the tech did a very good job and completed it in a timely fashion once they finally got the right parts.
Robert D.
4 out of 5
7/24/2024
cheers
Rose T.
5 out of 5
7/23/2024
Thanks for your great service !!

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