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Real Reviews From Verified Customers

Service Center Review Summary

5 star 341 reviews 64%
4 star 122 reviews 23%
3 star 12 reviews 2%
2 star 28 reviews 5%
1 star 29 reviews 5%
Review Us
Kevin S.
5 out of 5
3/6/2024
My truck went in for service work, communication was excellent and the service was excellent. Will definitely come back.
Kara L.
4 out of 5
3/6/2024
It was my first experience at the Chrysler Service Dept. with the dealership. They were professional, had great time management, and communicated well! Thank you!
George K.
5 out of 5
3/5/2024
None at this time
Alan K.
4 out of 5
3/5/2024
Jason kept me informed on the findings of my trucks issues
Connie G.
5 out of 5
3/2/2024
Professional,friendly, and knowledgeable service!
James V.
5 out of 5
3/2/2024
I appreciate the service. Thank you!
Bryan G.
4 out of 5
3/1/2024
Thus was a good experience. They didn’t try to push additional repairs that I didn’t need.
Susie J.
5 out of 5
2/29/2024
Jason was awesome!
Paul M.
5 out of 5
2/29/2024
The team was excellent
Alan C.
5 out of 5
2/29/2024
Jason is a great addition to the service team! Glad to have someone like him helping us out!
Mary S.
5 out of 5
2/28/2024
Everyone was courteous and the service was great.
Judy P.
5 out of 5
2/28/2024
As always the service was completed quickly. The staff is always friendly and helpful.
Don B.
1 out of 5
2/28/2024
When I arrived yesterday, the service entrance was almost completely blocked by new trucks. I had to very carefully sharply turn left then sharply right to even enter the service garage. The service department said they have asked twice for those new vehicles to be moved out of the way. I then was in the waiting area 30 minutes later and heard them ask again as they still weren’t moved. Also, they had to re-enter our customer information as the new computer system they began using 3 weeks ago didn’t carry over our customer information.
Allyssa Y.
4 out of 5
2/27/2024
I was pleased with the speedy service and consideration on behalf of the service department.
Larry R.
5 out of 5
2/24/2024
Very satisfied with your fast service.
Kathy M.
5 out of 5
2/23/2024
Jason was very personable and helpful. I've had very good service always at Pettis thank you
Mary S.
5 out of 5
2/23/2024
Everyone takes time to explain the issues and how to repair my vehicle. I appreciate the timeliness as well.
Tina B.
5 out of 5
2/22/2024
AWSOME!! TEAM WORK YOUR GUYS AND GALS ARE FAST KIND ALL THE ABOVE YOU COULD NOT ASK FOR A BETTER TEAM KEEP UP WITH THE GREAT WORK....
Sonia G.
5 out of 5
2/22/2024
Jason has been incredibly helpful during the entire process. He went above and beyond, and I am appreciative of everything he has done for me.
William W.
1 out of 5
2/20/2024
The door handle that you were supposed to fix when I bought the car a year ago still isn't fixed the fuel tank filling probably is not fixed. Maybe there is a communication problem between what's wrong with the car and it not getting to the technician so they can properly repair the issue and then verify the problem is repaired.

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