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Real Reviews From Verified Customers

Service Center Review Summary

5 star 341 reviews 64%
4 star 122 reviews 23%
3 star 12 reviews 2%
2 star 28 reviews 5%
1 star 29 reviews 5%
Review Us
Denise S.
4 out of 5
12/5/2024
My apologies on a mix up on days! I appreciate you taking care of it! Thank you!
Fred D.
5 out of 5
11/28/2024
The service team did a great job for me!
Anna G.
5 out of 5
11/28/2024
Melissa was great! Service was great!
Mairan D.
4 out of 5
11/27/2024
Extremely helpful on arrival, reporting on what was taking place, offering coffee, the time element bc ofneeding anew air filter.
Terry P.
3 out of 5
11/26/2024
Put a filter on the input side of the line going to the heater core so it doesn’t get stopped up from the deterioration of the egr valve
Curtis P.
5 out of 5
11/26/2024
Thanks.
Tyler O.
1 out of 5
11/23/2024
I came in for an oil change and tire rotation and thought that they always completed a multi point inspection but did not receive one. Tire light one and wiper fluid not refilled.
Robert P.
5 out of 5
11/19/2024
I’m very pleased with the complete service experience with Randol Caldwell today. He was professional and knowledgeable. I plan to recommend DeSoto Pettus CDJR service to my friends and family.
Carolyn P.
4 out of 5
11/17/2024
Satisfied and got my vehicle in a short time. Very little waiting time and also showed me filters which needed to be changed out. Great job.
Dennis W.
5 out of 5
11/14/2024
Everything went good . And it was done within a hour. Thanks
Stephen G.
5 out of 5
11/13/2024
Melissa and the service department were very friendly, helpful and service was excellent!
Jennifer R.
5 out of 5
11/12/2024
Thank you for the positive experience.
James H.
3 out of 5
11/12/2024
Melissa did a great job however the 2 times I called and got someone other than melissa I was told the part was in and the truck would be ready the next day when the part wasn't coming until the 13th. This will be my last visit to your dealership
Calvin B.
5 out of 5
11/9/2024
Great job, thank you!!
Robert P.
5 out of 5
11/9/2024
Randol did a great job of helping me with the service form my Ram 2500 today. I will be recommending Pettus DeSoto Chrysler. Dodge, Ram, Jeep to my family and friends.
Vincente K.
5 out of 5
11/9/2024
Excellent service !!!!
Peter K.
5 out of 5
11/8/2024
Randol very professional, but friendly and informative.
Robert R.
2 out of 5
11/8/2024
A problem arouse when I was checking out
Randy M.
5 out of 5
11/8/2024
Melissa did a great job.
Joyce P.
5 out of 5
11/6/2024
Thank you Michelle for Friendly, timely, and helpful service!

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