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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1776 reviews 68%
4 star 561 reviews 21%
3 star 59 reviews 2%
2 star 110 reviews 4%
1 star 125 reviews 5%
Review Us
Sandra B.
1 out of 5
2/14/2025
Didn't latch my hood or reset my maintenance reminder.
P P.
5 out of 5
2/14/2025
Great service!
Andrew R.
3 out of 5
2/14/2025
Colby was great from the minute I arrived until I checked out.
Doreen P.
4 out of 5
2/13/2025
I was welcomed immediately upon driving into the garage. The items I had wanted done were accurate and were carefully reviewed with me. The time that I needed to wait was precisely predicted—I was totally impressed! Zeb personally came to get me when my car was ready ( that was very kind). He was cheerful and answered any questions I asked—great person to work with. And bonus when I left the garage the sun was shining and instantly warmed the inside of my Corolla ????!
Alana P.
5 out of 5
2/13/2025
I'm always pleased with Aldermans Toyota service. Very nice people.
Scott L.
4 out of 5
2/13/2025
Zeb is the best.
Susan L.
5 out of 5
2/13/2025
Lisa was very helpful and efficient !
Judith B.
5 out of 5
2/12/2025
Derek was very helpful and professional.. I appreciated him helping with my concerns.
John W.
5 out of 5
2/12/2025
The appointment for the service was efficient, timely, and well communicated.
Dianne I.
5 out of 5
2/12/2025
as always, courteous service, good explanations for my questions, and great taking care of my car. thank you.
Melissa R.
4 out of 5
2/12/2025
Service was fast, friendly, and very thorough. I love the fact that they texted me info and pictures on everything they found so that I could thoroughly understand and approve things. That is a great system. I will definitely bring my Toyota there again!
Walter G.
5 out of 5
2/12/2025
Good experience, work done promptly and courteously. Good communication with Zeb
Lyndon-Martin B.
5 out of 5
2/12/2025
Service was great. My concerns were handled diligently and in a warm friendly manner.
Tammy C.
5 out of 5
2/12/2025
Great service ????
Robert D.
5 out of 5
2/12/2025
Very good svc dept.
Eileen E.
5 out of 5
2/11/2025
Great service!
Anne C.
2 out of 5
2/11/2025
Lisa was great! She was very helpful. She checked me out, but a different service manager was there when I relayed about the following. The service person however moved my glass with a bit more breakfast protein shake in it, from the cup holder. I found the glass on its side in the passenger seat, on its side with protein shake spilled on my seat cover. I’ll double check that my friend who was transferring items to my car could not have knocked it over, but a glass with any liquid would need to be secured in the cup holder before the job was done. Both the service manager and salesman responded supportively to me by mentioning response steps.
Robert H.
5 out of 5
2/11/2025
Zeb does great job. Always on top of things
Jeremiah E.
4 out of 5
2/11/2025
My first hybrid vehicle. Not happy with a battery problem but that’s not your fault. Hopefully Toyota has fixed the issue. You would think after decades of building Prius cars they would not be having issues like this.
Michael R.
4 out of 5
2/9/2025
Even at 0730 I was treated with a smile and a good morning! Derek asked me a few questions about the service needs and sent me on my way with there’s coffee by waiting room help yourself! I chatted with a couple salesmen as I waited and in no time I got a text saying my truck was all set to go! Derek told me about the service and that everything looks great! Extremely satisfied customer!

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