Service Center

Real Reviews From Verified Customers

Cindy K.
4 out of 5
4/26/2025
I appreciate Todd’s knowledge and thoughtfulness. He answered several questions that I had surrounding tires and also service intervals. He has renewed my confidence in the service department.
John M.
2 out of 5
4/25/2025
Everything was great from your team but when I got home my tire blew out. Triple A said that there was a problem with the bead. I will see you in the morning.
Courtney A.
5 out of 5
4/25/2025
Great job!
Donald D.
5 out of 5
4/25/2025
Above average service!!
Stephen W.
5 out of 5
4/25/2025
Zeb was great. Thank you!
Lisa B.
5 out of 5
4/24/2025
I appreciate your service. Than you!!
Jonathan B.
5 out of 5
4/24/2025
Outstanding team. Thank you for getting me in and out so quickly.
Erlina F.
5 out of 5
4/24/2025
Prompt, friendly courteous
Wendy S.
5 out of 5
4/24/2025
Excellent service
Carol B.
5 out of 5
4/24/2025
Zeb took very good care of me. He was very polite and very knowledgeable. He kept me informed as the day progressed as to how my car was doing. Thank you Zeb for taking such good care of me.
Alyson E.
4 out of 5
4/24/2025
Derek is great at communicating. We have been experiencing a challenging situation with ongoing mouse damage and he articulates the situation and is able to communicate effectively through all channels, including dealing with our insurance adjuster. We’re very appreciative of the service we continue to receive.
Bruce E.
5 out of 5
4/24/2025
Excellent
Louise W.
4 out of 5
4/24/2025
Jason and Andrew were both very helpful . However, I was hoping that Alderman's would be different from Heritage in terms of how long I had to wait. I don't have three or four hours to spend sitting in a waiting room after driving more than an hour to get there. I hope that the next time I come that won't happen!
Not-Provided N.
5 out of 5
4/24/2025
Excellent service as always, thank you.
Lisa S.
5 out of 5
4/23/2025
Thank you.
Debbie P.
5 out of 5
4/23/2025
No complaints job well done ????
Virginia S.
5 out of 5
4/23/2025
Derek is such a pleasant young man….and I am always glad to see that he will be waiting on me!!
Julie D.
5 out of 5
4/23/2025
Lisa Harrington in service was very helpful, courteous and kind . Ethan Coombs in sales is absolutely wonderful. He was Extremely informative and professional.
Janice P.
4 out of 5
4/23/2025
Derek is excellent, but I think you already know that. He answered my 8 million questions very clearly and thoroughly and walked me out to show me a couple of things that I wasn't quite sure about. Intelligent , kind, and good humored.
Syndonna A.
5 out of 5
4/23/2025
Great

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