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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5415 reviews 71%
4 star 1602 reviews 21%
3 star 145 reviews 2%
2 star 249 reviews 3%
1 star 189 reviews 2%
Review Us
Kai D.
4 out of 5
7/9/2025
Superior customer service, like every visit before!
Christy S.
5 out of 5
7/9/2025
Great first time customer experience. Thank you!
Michael C.
2 out of 5
7/9/2025
I had to travel in from St George’s It. I made an appointment for 8:30. My wife didn’t get the car back until noon. If I have appointment it should be honored by you all
Anita D.
5 out of 5
7/9/2025
Excellent customer service and beyond.Thank you for everything.
Leonard I..
5 out of 5
7/9/2025
Vaughn is great service was excellent
Chang J.
1 out of 5
7/9/2025
3hrs waiting without any explanation. 2024Rx350 only 6months old car's side mirror was melted by hot weather. But I was told it couldn't cover it by warranty. Really?
Char'Dae C.
4 out of 5
7/9/2025
Love being a lexus owner
**** S.
5 out of 5
7/9/2025
Great service staff
Victor S.
5 out of 5
7/9/2025
Excellent service ny my dervice guy.
John R.
4 out of 5
7/9/2025
No need for the survey. My service rep, Henry, was good.
Raquell M.
4 out of 5
7/9/2025
Vahagan is very professional and treated with with respect and also knowledgeable. Always asking him to be my maintenance advisor.
Brian D.
5 out of 5
7/8/2025
All good.
Andrew T.
5 out of 5
7/8/2025
Great service, thumbs up up????????????
Robert R.
5 out of 5
7/8/2025
Thanks to Javier. He was great and reponsive.
Andrew K.
3 out of 5
7/8/2025
Service prices are super expensive
Sunny R.
5 out of 5
7/8/2025
Very upbeat and professional!
Sherry M.
5 out of 5
7/8/2025
No service was excellent.
Francisco W.
5 out of 5
7/8/2025
1st time taking my RX in for service. I was pleasantly surprised by the professionalism and quality of service.
Joshua C.
2 out of 5
7/8/2025
I put a comment that i need a loaner when setting up a service appointment upon check in there is no available for me.
Michael M.
3 out of 5
7/7/2025
I just want to get my car back as soon as possible. Thank you!

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