Lexus of Las Vegas Auto Repair Service

Fellow who greeted me and took my keys was very nice. I called twice with questions and spoke with Ruby. She was great both times. When didn't know an answer went and found out.

Great job

I only come there because Javier provides excellent customer service.

Justin was great & addressed my concerns

My car has the same problem that I came in with. I will return it on Monday morning.

Your service department is second to none!

Javier is always looking out for my best interests.

Vincent is always a pleasure to work with, very courteous and professional.

very good service

Great service

Your team is awesome .. from the moment I arrive (greeted, I always feel welcomed and I know the team is going to take care of my vehicle ).

Excellent service as always. Appointment was faster than expected.

I truly appreciate all the hard work Vahagn and the Lexus technicians did to get my vehicle back working.

Easy, comfortable,always great to work with Rachel.

Javier is an extraordinarily exceptional Service Advisor. Javier consistently over delivers. He is a genuine and caring person. Javier is the reason my wife, my daughter and I take both of out Lexus to Lexus Las Vegas. Thank you Javier for all you do!!!!

Team is always great here! Vahagn got my car fixed quickly & service was great.

Always get great service from Justin

Very good car and excellent service

Great guy and knows his stuff!

Upon dropping off my car, I spoke to my service manager. Informed him that the "Lane Assist Light " came on while driving over. Also informed him that this has happened to me several times before whenever the car is real dirty. The car was very dirty today when I dropped it off. He said he'd have them look at it. I received a text with the video of the undercarriage and recommending replacing 1 strut @ $900 and the Lane Assist repair would be $1000. I declined any other repairs....went in to pay...voiced I didn't like the $900 quote....wasn't upset...just voiced my opinion. After squaring up on the bill I drove away and the Lane Assist worked again. As I said it may since the sensors and the car was very dirty from hwy travel though bad weather. So I feel like my concern about the dirty sensors and causing the Lane Assist to malfunction wasn't taken seriously and an unnecessary repair was attempted to be obtained so I'd have to pay another $1000 for this repair. When the sensors worked -- several times-- while driving home....I was convinced , yet again-- that they were not faulty just so dirty that I received a notice saying it malfunctioned. Again....its happenned 2 or 3 times before ONLY whwn the car was very dirty after driving in snowy weather as I go to Colorado and Utah often.