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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5463 reviews 71%
4 star 1614 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Hugh O.
5 out of 5
4/10/2024
She was great.
Kimberly L.
5 out of 5
4/10/2024
I loved my service providers Kay and even Javier was so helpful!!
Xuan A.
5 out of 5
4/10/2024
Very helpful and friendly
Brandon C.
5 out of 5
4/10/2024
Vahagn was a great service advisor. The repair was top notch.
Thanh H.
5 out of 5
4/10/2024
Very good customer service and friendly.
Holli D.
5 out of 5
4/10/2024
Vahagn is always professional and courteous as well as taking a personal interest. The service had always been great. I always feel very secure and am being taken care of
Kevin C.
3 out of 5
4/10/2024
I have a few things that are not making this current new Lexus car experience very good for me. My last Lexus was a great experience for 12 years. I am not happy so far with my new one.
Joeann F.
5 out of 5
4/10/2024
Very pleasant experience.
Donna W.
5 out of 5
4/10/2024
The Absolute Best!
Janet T.
4 out of 5
4/9/2024
I was satisfied with the service, however, I was not happy that I had to return from my prior service where the Service assistant didn't have the current service taken care of in January. My mileage showed 19k + and she never mentioned service for 20k maintenance being due. Not happy about that.
Richard P.
5 out of 5
4/9/2024
Very courteous and professional
Lillie W.
5 out of 5
4/9/2024
Javier A. Vargas informed me of next service needed and info about plan that May expire soon and to take advantage of future service before plan expires. As in the past, excellent service. Lillie W
Lessie C.
1 out of 5
4/9/2024
Wasn't happy with curb crub side welcome.
Jerry E.
4 out of 5
4/9/2024
Great service but when I left there was a display on the screen that said average speed and time I don't know how to get it off
John A.
5 out of 5
4/9/2024
Great service as always
Howard S.
5 out of 5
4/9/2024
Vahagn was awesome ????
Bonnie P.
4 out of 5
4/9/2024
I also try to ask for Javier when I come in for service. He’s a very nice man.
Charles H.
5 out of 5
4/9/2024
Excellent attention to my service needs
Joy W.
4 out of 5
4/9/2024
KAY WAS HANDS ON CARING AND THROUGH...SHE SPENT TIME I WASN'T RUSHING...THANK YOU SO MUCH..
Liz C.
5 out of 5
4/9/2024
Kay was most pleasant throughout the entire process.

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