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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5462 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Robert R.
5 out of 5
5/2/2024
Javier always does an excellent job!!
Katie S.
4 out of 5
5/2/2024
Such an amazing team at Lexus! Made my flat tire crisis fast and easy! I will always bring my business to Lexus!
Ed P.
5 out of 5
5/2/2024
You are very welcome and Vahagn has always provided me with the best possible service! He even exceeded my expectations during my most recent service this week! Thank you very much for anotherjob well done!
Amir A.
2 out of 5
5/2/2024
I've already complained to your Corporate Office and sent an family to your CEO for North America and the GM for Lexus of Las Vegas.
Emma C.
4 out of 5
5/2/2024
Everyone in the service dept treated me well. Joel was very informative. Dave helped me understand the dashboard and went above and beyond my expectations. Terry was very welcoming! Thank you for the experience! Emma C
Chevy B.
4 out of 5
5/2/2024
Great initial service. Second time we have had a mix up with a loaner vehicle and car had been done for a while and my wife was not called to be told it was done, she called and they told her it had been done. Other then that great service as always.
Heungyeol C.
1 out of 5
5/2/2024
I got 2nd key in 6 months. When I arrived home, I realized mechanical key missing. So I had to visit dealer next morning and they explained key was supplied on purchased day. I totally forgot mechanical key comes with first key.. It is already 6 months. They should remind me about that.
Kylie H.
5 out of 5
5/1/2024
Joel always provides the best customer service!
Judy N.
5 out of 5
5/1/2024
Great service was exceptional!
Harold H.
5 out of 5
5/1/2024
Kristina was very knowledgeable and considerate… made things very easy
Steven C.
5 out of 5
5/1/2024
Very efficient service. I was greeted nicely by Joel, and provided a ride home after dropping my car overnight. Excellent.
Jan S.
5 out of 5
5/1/2024
Chris Daw was outstanding. He made everything move smoothly and was considerate to us.
Lisa &.
5 out of 5
5/1/2024
I always have a good experience in the service department at lexus. It's simple, the waiting area is always nice, and they bring me a freshly washed car
Vatsana S.
5 out of 5
5/1/2024
very helpful
Diane H.
4 out of 5
5/1/2024
My service consultant Justin was fantastic. I was on a limited timeframe and he made it all work. Thank you, Justin!
Carolyn R.
5 out of 5
5/1/2024
Excellent service
Christopher B.
5 out of 5
5/1/2024
Justin
Arshad Y.
5 out of 5
5/1/2024
Good job
Jie C.
5 out of 5
5/1/2024
nice service
Makhan M.
5 out of 5
5/1/2024
Thanks for everything

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