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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5462 reviews 71%
4 star 1613 reviews 21%
3 star 146 reviews 2%
2 star 252 reviews 3%
1 star 192 reviews 3%
Review Us
Raisa W.
5 out of 5
5/11/2024
I was very happy with the service consultant Joel Gooding and everyone else who helped me. Everyone is very friendly and helpful and respectful.This was my second time in the service department in Las Vegas Lexus and I was very impressed by the way they treated me and handled my service.
Joan P.
4 out of 5
5/11/2024
Vahagn is what keeps me a Lexus customer! I have thought about tesla, but the customer service Vahagn gives makes it painfully obvious I don't think there's another service advisor that cares about his customer as much! I love the car, but I think could love a tesla. If he retires, I dont know my loyalties...
Ion I.
5 out of 5
5/11/2024
Kay is EXCELLENT! She made everything super easy! A+++
Manuel P.
5 out of 5
5/10/2024
Great service
Greg K.
5 out of 5
5/10/2024
Justin always does a great job.
Lovlear W.
5 out of 5
5/10/2024
I was very happy with my service vahagn was very helpful and very kind and stayed in touch with me. I really appreciate his help
Stacy S.
5 out of 5
5/10/2024
Joel, my service advisor is always courteous, nice, and professional. I got my problem resolved in a timely manner. Lexus Service always makes you feel important.
William B.
5 out of 5
5/10/2024
Great people and very friendly!
Jose M.
5 out of 5
5/10/2024
Got done in a timely manner!
Diana C.
5 out of 5
5/10/2024
It was a great experience
Jared B.
5 out of 5
5/10/2024
Joel did a great job!
Benita R.
5 out of 5
5/10/2024
Thank you so happy
Ozren T.
5 out of 5
5/9/2024
Great service,thank you!
Danielle S.
5 out of 5
5/9/2024
Justin was AMAZING, he did a great job communicating with me. He is a valuable asset to Lexus. Keep up the good work! I appreciate you.
Thomas B.
5 out of 5
5/9/2024
Always great service!
David L.
5 out of 5
5/9/2024
I honestly received an excellent response and service. Ty 2
Daryll A.
5 out of 5
5/9/2024
Good service
Jim F.
1 out of 5
5/9/2024
When I made the appointment, I asked how long the service would take and it was not supposed to be long and I was offered a ride.However , when I dropped off my car , I was told that if I was not waiting , then I would be pushed off until much later to have my car completed
Chi J.
5 out of 5
5/9/2024
Good service
Karen T.
5 out of 5
5/9/2024
Professional yet friendly staff who seem to really care. Efficient, thorough and precision service. We are so appreciative of their expediency as they knew we were leaving the next day on a long drive and had to arrive at our destination on time. Many thanks, Karen & Tim

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