Javier always goes above and beyond for my lexus. Thanks to him I bought a second he is the only one I trust with my cars. A total stand up guy.
Joel was great. Keeping us informed on all repairs.
I waited over 50 minutes without contact from my service rep. I finally went to Henry and told him I had to leave as I had another appointment. My car was brought to me and was not washed. The loaner car I was given while mine was being serviced, was dirty inside and out. The car had not been washed or vacuumed, there was crud in the cupholders. Very disappointed with this service appointment.
Kay was great. Even though she was busy she made sure i knew what was happening with my car. Great customer service
Very satisfied ! Thank you all
Your team does a fantastic job.
Working with Joel G these many years for both our cars has been a pleasure. He has and continues to do a first ratdd ed job.
Javier is an excellent Service Advisor and always provides me with exceptional service.
Kay’s assistance was excellent. She was friendly, professional, and courteous. I have a hearing disability, which she took note of without bringing it to my attention. She spoke clearly and ensured we had an eye contact when we spoke. She gained immediate rapport with me and her sense of humor is appreciated. She is the type of staff member who brings customers back to the service department
Kristina is fabulous. She is always friendly and nice, and answers any questions you may have.
The Service Advisors are always polite and professional. And service is performed quickly.
Glad my car is back to normal! Had problems with it on the first trip and had to return for maintenance again after a few days.
I'd like to recognize your new Loyalty Specialist, Luis Quiroga!
He's knowledgeable, sociable, loves his job, and is a great liaison between service staff and sales staff!
Vaughan is always supportive and efficient!
Mr. Vargas, the mechanic and support staff efficiently took care of my car’s problem. They were very conscious of my time and I was able to leave quickly.
Thank you for addressing our issues and helping with programming the remote. We appreciate your kindness and service.
Vince’s Customer Service is above reproach. I have never seen him when he wasn’t pleasant and eager to assist me. Soft spoken and calm, he is a pleasure to be around and work with.
Great customer service, Vahagn resolved my issue. He is super helpful and friendly.
Very satisfied and very happy! Thank you so much Justin baker. And lexus team!
Very helpful and professional.
Social