Always great service . 24 years consistently perfect
Fantastic work team! Kevin went above and beyond for us!
He was very nice and took care of my vehicle quickly. I still have follow up maintenance need to be scheduled but he explained how it will goes once they receive the part from manufacturer.
Well, got my car back from an issue that had to do with I was told the fuel pump and it was going to be covered. Then I was told it was a hose that got damaged from a replacement of a battery which is fine because the battery was replaced. I pay the 741.00 to replace a hose which seems pretty crazy for a part. I get my car back and now my AC blowing warm air. The AC worked fine before I brought it in. Also, come to find out that the fuel pump had a recall on my model the GS 350. Anyway, feel like I wasn’t disclosed the info about the recall and way over charged to replace a hose and now my AC is screwed up so no this isn’t a good experience.
Overall service was okay but I was offered a Lyft to get my car but I have to pay from my own pocket because the Lyft guy did not show up. I think you should do something for what have I paid for my Uber.
It was great and they had me done within the time they said
Mr. Vahagn Nazaryan was very helpful and made the process very fast and smooth. Thank you
I was expecting my vehicle to be cleaned up. I guess that was not part of your service?
Service was excellent as always
Everyone great made me feel special
Thank you for the excellent service
I initially brought my car in to have ac fixed. Notified that repairs took longer than expected and would go into the next day. On day 2, I was notified that repairs were complete and I could go pick up my car. Immediately after going into my car and driving a few miles, I noticed that ac was not repaired properly. No air was coming out at all when I raise the temp anywhere higher than low. I got frustrated cause it seemed like your technician didnt even check their work before saying work is complete. I felt like a wasted another personal day coming back to lexus to have my ac fixed properly.
Vincent Ryan is a God amongst men
Excellent customer service ! My visit at Lexus Sahara was great. Thank you!
Justin was very knowledgeable and answered all my questions regarding the problems that had come up. He went above and beyond to make sure everything was working. Thanks.
He was very knowledgeable and professional, Thank youVahagn
Javier has always provided excellent customer service. He is very efficient and always communicates with us. We continue to do business with Lexus because of the service we receive. Thank you, Javier!
Vincent has always been pleasant and helpful in explaining issues with regards to my concern
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