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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5437 reviews 71%
4 star 1612 reviews 21%
3 star 146 reviews 2%
2 star 250 reviews 3%
1 star 191 reviews 3%
Review Us
Benjamin M.
5 out of 5
11/12/2024
Very good!
Carlos B.
5 out of 5
11/12/2024
Highly satisfied customer here. Henry Montoya was great. He has excellent customer service aptitude. Kudos.
David N.
5 out of 5
11/12/2024
Justin was awesome
Jennifer O.
5 out of 5
11/12/2024
So helpful and kind. Even helped us set up something in our vehicle that we didn’t remember how to do!
Arcata (.
5 out of 5
11/12/2024
Vince has been our service rep forever. He has always been responsive, efficient, professional & just plain NICE. We trust him.
Lois B.
5 out of 5
11/12/2024
As usual, Joel made everything simple and pleasant. Couldn’t ask for a better experience.
Noreen L.
4 out of 5
11/12/2024
Cesar was most helpful helping with my map and Apple. Play
Calvin Y.
5 out of 5
11/12/2024
Excellent service!!! Great Service Person! Best waiting lounge, lots of goodies!!
Emily G.
2 out of 5
11/11/2024
The drop off process was disappointing. My fiancé was waiting at the service station for 15 mins before being assisted.
Ajay V.
5 out of 5
11/11/2024
Yes
Christina L.
5 out of 5
11/10/2024
Never had a bad experience at Lexus of Sahara. I’m happy to Have the Lexus pros maintain and evaluate my vehicle On a regular basis.
Warren A.
4 out of 5
11/10/2024
Service is always great. We have been w/Justin ever since shipping the car up to Las Vegas in 2016. All the employees are courteous. We enjoy the peaceful waiting area and complimentary snacks and drinks. The car is always cleaned and shiny after each service just like the day we took delivery. It's a good car; still runs and looks great. We're happy to enjoy it as it reminds us of back home and is very sentimental. We hope to enjoy it for at least a couple more years since we don't want to part w/it just yet...thanks Justin for your customer service all these years. We'll see you again next yr. Aloha...
Katherine S.
4 out of 5
11/10/2024
He kept me informed and worked to get my car serviced in a timely manner. He also ordered the parts needed for additional services.
Stanley C.
4 out of 5
11/10/2024
Mr Javier was very nice and professional. He updated me on the things the tech had to do and got me on my way in timely manner. Thank You Javier.
Jenny T.
5 out of 5
11/10/2024
Everything was done well and went well.
Vitalii S.
5 out of 5
11/10/2024
Javier is the best! I received the best customer experience! Thank you
Helen W.
5 out of 5
11/10/2024
Thank you everyone was very nice thank you.
Maria B.
5 out of 5
11/10/2024
It was a pleasure. Joel was pleasant and helpful.
Richard C.
5 out of 5
11/10/2024
Perfect
Aaron S.
4 out of 5
11/9/2024
Shes always helpful i couldnt get a better service advisor

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