Above and beyond the expectations, Another outstanding service by Lexus of Sahara , I don’t have any appointments, I just walked in and they professionally managed my service needs, my big complement with the best Lexus service advisor Vahagn Nazaryan top notch service technician, I thank everyone with Lexus of Sahara !!Anothe! Outstanding services!!!
Kristina is hands down the best rep I’ve ever dealt with for any dealership. Very on top of everything that’s going on, and great energy. I wish I had employees like her!!
Henry was excellent. Arranged my transportation to and from the dealership. Kept me informed the entire time. A credit to your organization.
Great customer service. Vahagn is the epitome of professionalism.
Excellent teamwork and great service
Always experience a professional environment at Lexus of Las Vegas!
I was greeted right away by a very Polite and Happy gentleman who got my basic information and the issue I was having which was minimal. He also got me directed to the lounge. The lounge is nice it certainly won’t encourage anyone to stay longer than you need to, but it covers the necessary comforts. My car was done in roughly the time frame given and I had some questions answered she got a bath and we were on our way home in a very timely manner. The staff was great and I hope I was in kind. I have always loved this Lexus dealership and am glad to be back.
Poor communication throughout the process I had to call multiple times to check on my car and when I could return the loaner. My car wasn’t returned in the condition it was in originally items from my glove compartment were left on the seat. Despite paying $1,800 and coming back three times, the actual issue wasn’t diagnosed properly, and I was told the repair would cost $9,000. Overall, a very frustrating experience.
I've always had great service from lexus from the time you pull in till you pick up
I am thankful that my car was washed although there were water spots on the front and windows and this is the first time that ever happened.
Excellent staff and excellent service.
Henry was very kind and thorough with his job. He kept me appraised of everything that needs to be done during the service maintenance. Mike’s overall experience with him was great.
I’ve been with this dealership, Lexus Of Las Vegas, since 2006 and I’m always completely satisfied with the service. This is the best dealership I’ve ever dealt with ever! Henry was wonderful. He explained everything very clearly and made sure my car was not only repaired but absolutely clean inside and out, they’re the best. Thank you, Lexus!
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