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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5423 reviews 71%
4 star 1609 reviews 21%
3 star 145 reviews 2%
2 star 250 reviews 3%
1 star 190 reviews 2%
Review Us
Ming W.
5 out of 5
4/18/2025
Excellent service
Brianna S.
5 out of 5
4/18/2025
Kay as great!! She treated me like family!
Richard P.
5 out of 5
4/17/2025
Treated well thank you
Dianne S.
5 out of 5
4/17/2025
Vahagn Nazaryan is the best…. He is professional in every way.
Banda M.
5 out of 5
4/17/2025
Joel is very professional. His work is always excellent.
Howie X.
4 out of 5
4/17/2025
Yes , thank you . My car was fixed perfectly and the service advisor Don B and Kristina D are always on top of it . You guys always treat us like a family , from sales to service , that's why we have been with a great relationship with the dealership for over 20 years now !
Wendy A.
4 out of 5
4/17/2025
Thank you to Kay who went above and beyond once again to ensure my tire was under warranty. I appreciate her looking into it and contacting the other dealership to gather the details.
Donald M.
5 out of 5
4/17/2025
“V” was my service consultant, today. He was kind and knowledgeable. Good service experience.
Carole J.
4 out of 5
4/17/2025
A fabulous team of people was observed working at Lexus .I purchased my 3rd Lexus today! And it’s the service team that really brings me back and wants me to stay a Lexus customer!
Ruben G.
5 out of 5
4/17/2025
Javier is 100% genuinely in making certain that all service/maintenance are completed as promised. Javier is the real deal. Best Service Advisor I’ve ever worked with. Kudos Javier. You are simply the best!!!!! Well done!!!! As usual. You’ve exceed any and all expectations!!!!
Cheryl S.
5 out of 5
4/17/2025
As always, Javier was very professional and polite today. He explained everything to me in a way that I could understand clearly. He has great customer service and lots of knowledge about my vehicle! Thank you Lexus for keeping Javier on your staff.
Leona H.
4 out of 5
4/17/2025
I will be looking forward to doing the survey
Jack C.
5 out of 5
4/17/2025
Always a satisfying experience to deal with Lexus of Las Vegas Service Department. Justin Baker is superb! Kudos to all.
Robert B.
5 out of 5
4/17/2025
Everyone was great!
Noli S.
5 out of 5
4/17/2025
I’m very satisfied with service I received. My advisor, Vince Camino, is always accommodating, explained the work that needs to be done in my car snd also listened to my needs. Also I appreciate the fact that my appointment was scheduled the same day I made it.
Krislyn P.
4 out of 5
4/17/2025
Vince really is a great service technician. I was worried when my maintenance light came on visiting Vegas. My parents see Vince for their Lexus too and recommended him. He was so helpful and patient.
Paul K.
5 out of 5
4/17/2025
Vincent was amazing as always! He always provides such great service!
Andrew N.
4 out of 5
4/17/2025
Kay is the greatest!
Woody W.
5 out of 5
4/16/2025
Kay Andrade was very helpful and courteous as my service representative.
Cheri R.
4 out of 5
4/16/2025
Very nice dealership and accommodations. Work was completed in a timely manner, wait was minimal. Thank you

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