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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5422 reviews 71%
4 star 1607 reviews 21%
3 star 145 reviews 2%
2 star 249 reviews 3%
1 star 190 reviews 2%
Review Us
Ae Y.
5 out of 5
5/28/2025
I was satisfied as always thanks
Annalyn G.
4 out of 5
5/27/2025
Please fix my online profile to reflect the correct amount of vehicles I own and correct vehicle information.
Jimmy C.
5 out of 5
5/26/2025
Javier is very polite and professional.
Teri M.
1 out of 5
5/25/2025
A salesperson contacted me the day before my service appointment to ask if I’d like an appraisal, which I agreed to. At my service appointment, my estimate was roughly $100 for 85k miles service; however, shortly after I dropped off my car, the estimate ballooned to more than $1,700. I found the salesperson’ timing too much of a coincidence. I didn’t have much time to consider the extra work because it was already mid day Saturday, and I had to pick up my car that day or I wouldn’t have time again until Wednesday. This is not the first time something like this has happened.
Rebecca C.
5 out of 5
5/25/2025
Treated awesome like always
Cynthia L.
4 out of 5
5/25/2025
I enjoy my service trips to Lexus very professional and love the goodies in the waiting area,,
Colin W.
5 out of 5
5/25/2025
Thank you for ur service.
Peter S.
5 out of 5
5/25/2025
Great service!
Constantine G.
5 out of 5
5/25/2025
Great service advisor as always
Rebecca P.
4 out of 5
5/25/2025
Exceeded all expectations. I understand now why Lexus drivers are so loyal to the brand. I have never experienced such excellent service with any other vehicle I have owned. Justin and the team are exceptional. And thank you for providing coffee and a comfortable place to wait.
Horng-Yuan K.
4 out of 5
5/25/2025
The service is not better than Toyota based my experience.
Michele S.
5 out of 5
5/25/2025
Great service and I loved the coffee.
Maik A.
5 out of 5
5/25/2025
Everything was at a high level! Excellent service!
Jesse P.
5 out of 5
5/24/2025
Excellent Customer Sevice by Jarvier
Ellen T.
3 out of 5
5/24/2025
I’m satisfied so far with the work on my car except for the poor exterior wash done. As I was driving home, heading west, I noticed how dirty the windshield was, even showed where the windshield wiper left its mark. Am disappointed with that.
Arcadio O.
5 out of 5
5/24/2025
Vince and the team are rock stars!
Sharon C.
4 out of 5
5/24/2025
Montoya was solid and stayed in touch through out the day. He made it easy to say "yes" to additional services I needed. My ride is older and you guys never make me feel awkward that I choose you because I trust the work. Thank you for that.
Jean R.
5 out of 5
5/24/2025
Kevin was great
Robert H.
5 out of 5
5/24/2025
Lexus car service did a amazing job and diffintly will be going back
Briana J.
5 out of 5
5/24/2025
Excellent service this visit. Joel was amazing.

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