Service Center

Real Reviews From Verified Customers

Louis B.
5 out of 5
5/1/2024
Our first service experience for our 2024 Prius at Tompsons Toyota of Placerville—was awesome!!!
Esmael O.
5 out of 5
5/1/2024
Great service at Thompsons Toyota as always. Thanks.
Louis F.
3 out of 5
5/1/2024
Need the key to the tire locks, please.
Phillip K.
4 out of 5
4/30/2024
Robert was very professional, friendly and helpful. Our only problem was not knowing we needed to respond to the text message on other needed repair issues. Due to my misunderstanding we were there longer than expected. Robert took care of it for us right away when he realized what had transpired.
Linda T.
5 out of 5
4/30/2024
As always, Awesome experience! Excellent customer experience….
Jennet P.
4 out of 5
4/30/2024
Robert and Kevin is amazing
Cynthia C.
5 out of 5
4/30/2024
Robert did a very good job on a very busy day. I very much appreciate it that Thompson’s has shuttle service. I live in El Dorado Hills and would have a difficult time getting rides to and from Thompsons. So thank you very much for offering this excellent shuttle service.
M R.
5 out of 5
4/30/2024
Very helpful
Sara A.
5 out of 5
4/28/2024
Thank you Daniel for your professional service!
BOB AKA.
5 out of 5
4/28/2024
Very nice service and great customer care. Thank you.
TAMRA R.
4 out of 5
4/28/2024
Having to wait for my service is never dull, however I was out in fantastic time. d has great customer service. Even though I was engaged in conversation with another customer, both of which Daniel is our rep, he easily communicated our updates to us and is so polite.
David And.
5 out of 5
4/28/2024
Elliot was very professional and informative. Called back when he said would. A job well done.
Charles D.
5 out of 5
4/28/2024
Elliot is awesome, give him a raise.
Cory P.
5 out of 5
4/28/2024
Made The service experience easy. Debbie was very kind. Definitely recommend.
Melba L.
5 out of 5
4/27/2024
I appreciate the service. I always count on Thompsons or I would not keep coming back for service.
Joshua J.
5 out of 5
4/27/2024
Great service
Greg And.
5 out of 5
4/27/2024
Hunter was awesome !!!
Tyler C.
5 out of 5
4/27/2024
Very friendly staff.. thank you
Oscar T.
5 out of 5
4/26/2024
Excellent customer service
Christopher C.
1 out of 5
4/26/2024
My highlander has a shudder when braking. The brakes were replaced a 23000, ish, miles it is shuddering when braking on the freeway still. The tech said the brakes are good , no hot spots. Debra just dismissed my concerns and when I suggested what your techs told me about cruise control braking she said that cruise control doesn't control brakes and I don't need to believe her but I was wrong, the conversation was just over. Very upsetting.

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