I am really happy with the service Mr. Alejo. He has a really good customer service. I give this guy 10 out of 10 thank you Mr. Alejo for your customer service. ????????????
It was my first time to this dealership.Elda she is very nice and professional, definitely will come back!
Alejo was polite, efficient and I felt he was genuinely interested in providing me excellent service.
Danecia is always excellent!
Everything was above and beyond, as usual! What a solid choice servicing my vehicle with Alejo at Keyes Lexus Van Nuys.
Bill was super! Thanks for everything!
The customer service team never confirmed that the tires were rotated. Overall the customer service was terrible.
Antony Pastoral good professional and exceptional person.
Great service great service manager thanks
I appreciate the service and assistance Bill always provides. Thanks Bill!
Elda Lopez provided excellent customer service.
Bill Horvat is extremely knowledgeable and very kind. Had all the answers to my questions. He had my car ready when he said he would and provided me with a car in the interim. I give him 5 ⭐️ His customer service is excellent.
Debbie G.
Bill is great as always. Very professional and honest and gives great guidance
Bill is always the best. He took my took care of my situation with 100% completion. I give him a five star.
My service at Lexus of Van Nuys is always exceptional and Bill Horvat is always so pleasant and helpful every time I take my car in or call him for service
Anthony is the main reason I keep coming back!
Danecia is always professional and communicative letting me know the status of my vehicle and when it will be ready. And she does it all with a smile and a pleasant demeanor. She’s the best.
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