Service Center

Real Reviews From Verified Customers

Marcia P.
5 out of 5
3/21/2026
Bill is the best! I appreciate how well he communicates with me and is always very helpful.
JOSEPH M.
5 out of 5
3/20/2026
Anthony was very professional and gave me all the Necessary information.
Nicole G.
5 out of 5
3/20/2026
I appreciate the warmth and professionalism from Joseph Hernandez. He took care of me & my car. It was a pleasant experience.
Jonathan N.
5 out of 5
3/20/2026
Great fast service
Mohammad G.
5 out of 5
3/19/2026
Thanks of Sebastian. He is so friendly
Karmen S.
5 out of 5
3/19/2026
Customer service that was provided by Sebastian was excellent.
Laura S.
5 out of 5
3/19/2026
The reason I continue to service my car with you is due to Danecia. She is very efficient and knowledgeable. She has a very good attitude and a pleasure to interact with. Laura
Diane G.
2 out of 5
3/19/2026
Anthony was terrific. Knowledgeable and efficient. However the loan car situation is terrible. It took me almost an hour to drop off my car for service, just because there were not enough loan car people to handle the number of people dropping of their cars in the morning, most of whom were rushing off to work. Surely it can be done more efficiently as it is at thousand oaks and woodland hills lexus. Dianne Gorsey
Barry H.
5 out of 5
3/18/2026
Anthony has been excellent in helping me find my way through the car repair maze. He makes the whole process quick and easy. Thank you.
Elliot B.
5 out of 5
3/17/2026
Bill was great - as always. Courteous, professional and knowledgeable. Please email me the survey. Elliot B
Ira L.
5 out of 5
3/15/2026
I am very grateful to Alejo Morales. I have been coming to you for service for three years, and he has been assisting me the entire time. He is a very responsible, punctual, and friendly employee. It is a pleasure to deal with a professional. Thank you Alejo!
Kimberly R.
5 out of 5
3/15/2026
Five stars!
Adriana M.
5 out of 5
3/15/2026
She’s a great service advisor.
Bryan B.
5 out of 5
3/15/2026
Bill is the best! He exceeds what customer experience should experience. Best Buy only go to him. Give this man a raise!
Giovanni R.
5 out of 5
3/14/2026
Great service
Laurel M.
4 out of 5
3/14/2026
Yes my visit was all good. When I pulled up an extremely nice gentleman greeted me put a card on my window. He then let my service contsct person Alejo Morales know I was there. Alejo was very knowledgeable and helpful. Sincerely, Laurel
Maria Theresa.
5 out of 5
3/14/2026
Quickly done.. good job
Marjan S.
5 out of 5
3/13/2026
I was very happy with how Bill took care of the service for my car.
Florenda D.
4 out of 5
3/12/2026
Lexus is like family business.
Anzhelika A.
5 out of 5
3/12/2026
Everything was great.

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