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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2896 reviews 69%
4 star 872 reviews 21%
3 star 94 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
Joe G.
5 out of 5
5/1/2025
Chanell is the best. It would be nice if your other reps were as good.
Birute W.
5 out of 5
5/1/2025
Shannon is professional, knowledgeable and always performs a tough job with a smile. Thank you.????????????
Robin H.
5 out of 5
4/30/2025
Chanell is the best..always above and beyond
Daria H.
5 out of 5
4/30/2025
Fast service
Anna H.
4 out of 5
4/30/2025
Shannon is professional
Alawi A.
4 out of 5
4/30/2025
Chanalle was very helpful and got my car fixed in less than two hours
Marlene S.
5 out of 5
4/30/2025
Very efficient and updated me on the progress
Levan D.
5 out of 5
4/30/2025
Excellent job
Natasha P.
2 out of 5
4/30/2025
I wanted to order the roof weather strips in advance so I only drive to the dealership once. I leave in NJ about 30 minutes away. The person who does the appointments said No because she had no idea what I was talking about so I did the appointment online. I added the notes regarding the weather strips replacement for the roof and I still didn’t get it the day of the appt. Channel said the noted didn’t pop up until after the service was done. So she order them that day and I had to take another day off from work to go the next day again. If the person that makes the appointments is not familiar with car parts she needs to put a service specialist on the line or ask and call back. The whole point of doing it in advance. Was to not drive there twice. She didn’t even make the effort to ask someone what weather strips are. I believe her name was Susan.
Mario A.
1 out of 5
4/30/2025
Received no update of my vehicle with the work being performed. I dropped off and was told it would be about 3 hours for the concern I had and an hour and a half for inspection. I called at around 2:30pm and was told it would be a little longer. I received no further updates on my vehicle. I would of liked to have known if it would stay overnight so I could have planned my morning tomorrow for dropping off my grandkids at school
Dawn S.
4 out of 5
4/30/2025
David was great! He answered all my questions and informed me of all service recommendations. He understood my budget and was able to prioritize my cars needs. I appreciate him reminding me of the maintenance service plan that is valuable for future use in saving me money.
Vida S.
5 out of 5
4/29/2025
No comment
Craig S.
5 out of 5
4/29/2025
Shannon was patient.
Robert P.
1 out of 5
4/29/2025
It took over 2 hours for an oil change
Dennis H.
5 out of 5
4/28/2025
Very professional. Job well done.
Ian J.
5 out of 5
4/28/2025
Excellent service thank you
Alexander F.
5 out of 5
4/28/2025
Whoever the person was that assisted me at the front desk, so the end was amazing. The Mechanic was awesome as well, but the person who dealt with me at the front walked me through everything so I just want to say a big thanks to that guy.
James S.
4 out of 5
4/27/2025
Shannon was great! He explained the type of oil my car would need and even troubleshot a problem that ended up saving me money in the long-term. Recommended!
Matthew B.
5 out of 5
4/26/2025
Prompt service
Gary W.
5 out of 5
4/26/2025
Great service

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