Service Center

Real Reviews From Verified Customers

Robert J.
4 out of 5
7/11/2025
Chanell went above and beyond for me
Sandy S.
5 out of 5
7/11/2025
Dave was great.
Chandrakant P.
5 out of 5
7/10/2025
Shannon was extremely friendly and understood me Thank you for that
Antonio D.
5 out of 5
7/10/2025
Everything was good. Cristhofer is an excellent worker
Mary P.
5 out of 5
7/10/2025
Brad’s the best!!!
John B.
1 out of 5
7/10/2025
No one from faulkner called me to let me know that the part that was ordered 5 weeks ago came in. I called this past Monday to see if it came in but no one told me when it came in. This is definitely not good communication on your dealerships end and I live over a hour away and purchased my car at your dealership Thanks
Bernard T.
1 out of 5
7/10/2025
I was working on my laptop in a cubby and did not know there was text a text from Shannon. My car was finished and sat on the lot in the hot sun for almost an hour. After checking in I never had contact with Shannon. He should have come to see me when the Venza was ready and given me a verbal report.
Vivian B.
1 out of 5
7/10/2025
My appointment was at 11:00 which I showed up 10 minutes early it took them 2 hours to do an oil change and a tire rotation.
Emma Marie.
5 out of 5
7/10/2025
I was completely satisfied with the professional service from Shannon,
Gary A.
5 out of 5
7/10/2025
Thank you !
Anne G.
5 out of 5
7/10/2025
Everyone at Faulkner is so professional and efficient.
Patricia C.
2 out of 5
7/9/2025
I already spoke with the Manager.
Sharaine B.
5 out of 5
7/9/2025
Shannon and team were exceptional. Maintenance was done in a very timely manner. Thank you
Renee K.
2 out of 5
7/9/2025
They did a great job fixing the problem I think and addressing my concerns, however it took 1.5 hours to replace the rubber around my trunk and check the tire pressure at a 7:45AM appointment. I’m sure I would’ve still been waiting, had I not asked why it was taking so long. In fact I believe the car had been ready for a while. This is the second time it’s taken a very long time to provide service . It took 2 1/2 hours at the last visit for a 10k service check. Otherwise I was very pleased.
Harry O.
3 out of 5
7/9/2025
A Great email oil change offer brought me back into your dealership. Everything went well, Thank you
Dennis M.
5 out of 5
7/9/2025
Great
Dave P.
5 out of 5
7/9/2025
Always great service.Quick and efficient.
Sally R.
5 out of 5
7/9/2025
Always great service
Charmaine W.
5 out of 5
7/9/2025
Amazing service
Diana B.
5 out of 5
7/9/2025
Thanks for prompt service!

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