Service Center

Real Reviews From Verified Customers

Marquita G.
4 out of 5
2/12/2026
Chanell is always the best. No worries when bringing my car to her.
Esmerlani C.
5 out of 5
2/12/2026
Very helpful and friendly!
Laurie F.
5 out of 5
2/12/2026
Great job!
David M.
4 out of 5
2/12/2026
Shannon performed “AWESOME “ in his job being my service advisor for the last approximately 10-15 years! He is the only reason why I deal with Faulkner Toyota!
James L.
5 out of 5
2/12/2026
Channell is AWESOME: so very kind and compassionate and very thorough. She gave very clear expectations and instructions and followed through at every step.
Alexander T.
2 out of 5
2/12/2026
Mechanic did not hear noise i was complaining about. I drove my vehicle with service adviser(maneger) a d he heared noise. He said come back k in 5000 miles. Also he said it was not normal driving condition. I owe 3 cars, different brands Honda CR-V, Nissan Rogue, and Toyota GHH. Only Toyota makes that CV joint noise . Driving condition is the same- left or right turn with hard acceleration. I think Faulkner Toyot a doesn't want my business.
Marquita G.
5 out of 5
2/11/2026
Service experience went great as usual. Chanell is the best!
Edward K.
5 out of 5
2/11/2026
I am pleased at the fast service by your team.
Tomas L.
4 out of 5
2/10/2026
Christhofer was clear and friendly. He went over for my visit and told me how long car will without any issue. He keeps me updated through messages on my phone.
David U.
4 out of 5
2/10/2026
Great emergency service for mixing window washer fluid into my antifreeze reservoir /can’t cross contaminate so AAA flat bed to Faulkner/trevose car arrived and checked for anti freeze contamination/ none found / radiator flush and replaced antifreeze with new …only took 48 hours to get car back including AAA flat bed towing !! Thank you Faulkner/trevose service department !!
Terry M.
4 out of 5
2/10/2026
can I pick up my car tomorrow?
Helen R.
5 out of 5
2/10/2026
I am satisfied with the service. All staff members are very professional and nice to deal with. Waiting was completely comfortable. I’m always happy with service that’s why I keep coming back. I trust the mechanics. Thanks for taking care of my car.
Michael M.
4 out of 5
2/10/2026
Will do the survey
Mathew A.
5 out of 5
2/10/2026
Good
Kimberly T.
5 out of 5
2/10/2026
It was a great very easy experience!!!
John P.
4 out of 5
2/10/2026
Rich and Chanell are assets to Faulkner! Me and all my family buy only from Faulkner and it’s mostly due to the outstanding people you have in place! From Rich and Chanell to Tim sexton and Tom over at Hyundai A class across the board
Jill T.
5 out of 5
2/8/2026
Always pleasant atmosphere
D
5 out of 5
2/7/2026
Shannon was very helpful and professional.
Carol E.
5 out of 5
2/7/2026
Love working with Chanell. She’s awesome.
Deborah J.
4 out of 5
2/7/2026
We have been going to Shannon for many years. We trust him with the care and maintenance of our vehicles.He is the best!

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