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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2915 reviews 69%
4 star 878 reviews 21%
3 star 96 reviews 2%
2 star 176 reviews 4%
1 star 181 reviews 4%
Review Us
John E.
5 out of 5
11/18/2023
Service is always good
Ryan A.
4 out of 5
11/17/2023
I like the new digital system with pictures and line by line approvals.
Matthew W.
5 out of 5
11/17/2023
Everyone was very nice and the service was fast
Omar M.
5 out of 5
11/17/2023
Great service & thank you Francois meucci for your help
Yury P.
2 out of 5
11/16/2023
Two hours wait for oil change
Patricia C.
1 out of 5
11/16/2023
It took 2 hours to get my oil changed after I was one of the first appointments and was told it was only going to take an hour.
Patricia C.
3 out of 5
11/16/2023
Long wait time. 2 hrs. Very nice and helpful service rep.
Brian N.
5 out of 5
11/16/2023
Great customer service experience
Roxanne B.
5 out of 5
11/16/2023
Francois is great. Always has a smile and willing to do what's necessary to make your service experience fantastic.
Kimberly D.
1 out of 5
11/16/2023
I was not happy with the last service. I came in for 40,000 mile service. Oil change. After evaluating my car I was told I may need an alignment and an engine oil flush. I declined the alignment I was told $48 for flush. I said ok Not fully understanding why I needed it. Only came in for oil change. I was extremely upset to be charged an extra $148!!! I paid $349 for oil change. Absolutely ridiculous!!
Sankarapandian L.
1 out of 5
11/16/2023
I requested to replace the left side mirror due to issue and they replaced with old glass instead of new one since I have a warranty. I can see lot of scratches and not cleaR.
Howard H.
2 out of 5
11/15/2023
Service reps etc were excellent. I was just disappointed in a $400 bill to replace a battery.
Peter T.
4 out of 5
11/15/2023
The only thing I would say is that as a customer who knows his car, I appreciated the fact that Francis made me aware that because I wanted to have the oil changed sooner than I needed, the service then would have a charge added to my bill. This is my opinion leaves no room for unknowns. The only other comment I have is when asked about the ' engine stop ' feature, I was informed that my vehicle was not equipped with it CONTRAY TO THE LIST OF FEATURES PROVIDED AT THE TIME OF PURCHASE. This is unacceptable.
Sarah D.
5 out of 5
11/15/2023
Thank you!!
Teresa W.
5 out of 5
11/15/2023
We continue to appreciate Shannon’s great service and his outstanding customer support ????????
Gaby R.
5 out of 5
11/15/2023
Thank u
Luis P.
4 out of 5
11/14/2023
Very Knowable and Very Professional and Polite
Evelyn C.
5 out of 5
11/14/2023
I like the work that was done. Thank you.
Carl U.
5 out of 5
11/14/2023
Good job as always
Gregg S.
4 out of 5
11/14/2023
He was phenomenal in meeting my scheduling needs.

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